Warehouse Operator Job

Responsibilities:
Lead daily warehouse operations, including receiving, sorting, staging, and dispatch
Manage and train warehouse associates to ensure high performance, safety, and compliance
Monitor KPIs such as fulfillment accuracy, on-time dispatch, and productivity
Assist with setting up warehouse layout, process design, and equipment configuration
Coordinate with HQ teams and cross-functional departments to ensure smooth flow of goods and information
Implement safety protocols and lead regular safety checks and compliance reviews
Troubleshoot operational issues and provide real-time solutions
Maintain clear and organized operational records and reports

Requirements:
Previous experience in warehouse/logistics operations
Fluent in both English and Chinese (required) to communicate with bilingual teams and management
Strong understanding of warehouse SOPs, inventory flow, and team supervision
Ability to lead a team, delegate tasks, and manage priorities in a fast-paced environment
Comfortable working in a hands-on, start-up warehouse environment
Excellent communication, organizational, and problem-solving skills
Familiarity with WMS or inventory tracking systems is a plus