Virtual Client Services Specialist Job
If this is a scam...
Mark as SPAM
Thank you for helping!...
Undo
Employer: 1Starr Enterprises
SpiderID: 14038816
Location: Austin, Texas
Posted: 7/30/2025
Wage: 49785
Priority Review Date: 10/28/2025
Job Code / NOC / SOC:
Category: Customer Service/Technical Support
Openings: 10
Job Description:
Responsibilities:
Ensuring a positive and professional client service experience.
Managing client inquiries via phone, email, online, or in person.
Directing client complaints or complex queries to relevant departments in a timely manner.
Providing clients with technical assistance on products and services.
Expediting serious issues to management toward prompt resolution.
Building positive client relations by checking in regularly and following up on active processes.
Maintaining client records and documenting processes.
Identifying potential client services concerns and facilitating proactive intervention steps.
Keeping track of new products on offer, as well as emerging trends in client services.
Recommending product improvements based on client services feedback.
Pay is $18-$28 an hour
Ensuring a positive and professional client service experience.
Managing client inquiries via phone, email, online, or in person.
Directing client complaints or complex queries to relevant departments in a timely manner.
Providing clients with technical assistance on products and services.
Expediting serious issues to management toward prompt resolution.
Building positive client relations by checking in regularly and following up on active processes.
Maintaining client records and documenting processes.
Identifying potential client services concerns and facilitating proactive intervention steps.
Keeping track of new products on offer, as well as emerging trends in client services.
Recommending product improvements based on client services feedback.
Pay is $18-$28 an hour
Job Requirements:
1-3 years of experience in client services, sales, or a similar role.
Proficiency in CRM software, such as ZOHO and HubSpot.
Exceptional ability in providing professional, efficient, and friendly client services.
Ability to coordinate with other departments on client-related matters.
Advanced ability to provide technical assistance, resolve issues, and recommend improvements.
Willingness and the ability to travel to client locations, when required.
Ability to keep updated on new developments in the field of client services.
Excellent interpersonal and recordkeeping skills.
Proficiency in CRM software, such as ZOHO and HubSpot.
Exceptional ability in providing professional, efficient, and friendly client services.
Ability to coordinate with other departments on client-related matters.
Advanced ability to provide technical assistance, resolve issues, and recommend improvements.
Willingness and the ability to travel to client locations, when required.
Ability to keep updated on new developments in the field of client services.
Excellent interpersonal and recordkeeping skills.
Job Criteria:
Start Date: 8/25/2025
Position Type: Full-Time Permanent
Experience: Entry-Level
Education: None
Travel: None
Vacation: More Than 3 weeks / year
Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Flex Time, Relocation Assistance, Tuition Reimbursement, Offers Sponsorship for U.S. Visa, Casual Dress, Transportation Subsidies, Day Care Services, Company Cafeteria, Regular Employee Outings
Company Profile:
20 years of award-winning services and solutions
Contact Information:
| Contact Name: Mari Thibo | Type: Employer |
| Company: 1Starr Enterprises | |
| Web Site: https://1starr.com/careers | |