Virtual account agent Job

Job Role: Virtual Account Agent (Entry Level)
Job Location: Remote (United States)
Job Type: Full-Time
About the Role
We are seeking a motivated individual to serve as a Virtual Account Agent. You will support account activities, handle routine client questions, and help maintain structured and accurate account information.
Key Responsibilities
• Communicate with clients via phone, email or chat to answer questions and share updates.
• Assist the account team with scheduling, paperwork, and follow-ups.
• Keep client account information organized and up to date.
• Coordinate with internal teams to ensure smooth handling of requests.
• Help track progress on active tasks and communication needs.
Qualifications
• Prior experience in customer service or client account management is helpful.
• High school diploma or equivalent.
• Strong communication, attention to detail, and organizational skills.
• Proficiency with CRM tools and online collaboration platforms

Health/Dental Benefits