Health Care Leadership Resume

Candidate Pitch:

Professional Summary Transformational healthcare leader and RN with over 20 years of experience driving operational excellence in hospice and acute care. Proven record in multi-site leadership, clinical quality improvement, team development, and financial stewardship. Skilled in regulatory compliance, startup execution, and scaling care models across diverse populations. Core Competencies Hospice & Palliative Care Leadership • Regulatory Compliance (CMS, ACHC) • Budgeting & Financial Oversight • Staff Development & Performance Management • Strategic Growth & Business Development • EMR Implementation & Optimization • Accreditation & Survey Readiness • Critical & Acute Care Nursing Professional Experience Professional Development | Mar 2025 – Present • Participating in executive leadership seminars and certifications. • Maintaining clinical competency through ACLS, BLS, and NIHSS recertifications. • Completing Bachelor of Science in Nursing (Dec 2025). • Exploring post-graduate degree options in healthcare leadership. Director of Clinical Services | Adoration Hospice | Sep 2024 – Feb 2025 • Oversaw operations of 1 parent and 2 satellite branches across multiple counties. • Managed budgets for staffing, pharmacy, DME, and supply expenses. • Led hiring, performance evaluations, and staff development. • Ensured CMS and ACHC compliance; led successful surveys. • Directed policy updates and strategic growth planning. Director of Operations | Amedisys Hospice | Jun 2022 – Oct 2024 • Led daily operations for 1 parent and 2 satellite branches. • Directed budgeting and cost containment strategies. • Managed recruitment, staff development, and compliance training. • Coordinated successful CMS and ACHC accreditations. • Implemented strategic initiatives for growth and quality care. Director of Operations | Avalon Hospice | Aug 2021 – Feb 2022 • Supervised day-to-day operations of two hospice branches. • Streamlined CMS eligibility screening and documentation. • Led performance improvement and compliance initiatives. Administrator | Willowbrook Hospice | Jan 2020 – Aug 2021 • Built a new hospice program serving 27 Georgia counties. • Developed EMR systems, policies, staffing, and CMS accreditation. • Directed interdisciplinary teams and managed operational launch. Executive Director | Tapestry Hospice | Jun 2019 – Jan 2020 • Managed 3 hospice teams (census 166) and a palliative program (census 100+). • Led cost-effective strategies, quality improvement, and compliance efforts. Program Director | Hospice of Chattanooga | Aug 2018 – Jun 2019 • Managed 2 adult hospice teams and 1 pediatric program across 18 counties. • Oversaw budget, strategic planning, and eligibility screening. RN Case Manager | Hearth Hospice | Aug 2017 – Aug 2018 • Coordinated care for facility-based hospice patients. • Engaged with families and built referral partnerships. Account Executive | LHC Group | Mar 2017 – Aug 2017 • Marketed home health services and coordinated patient referrals. Program Manager, Care Management | Erlanger Medical Center | 2015 – 2017 • Managed utilization review and case management teams in a large acute-care facility. RN Case Manager | Erlanger Medical Center | 2013 – 2015 • Directed discharge planning and post-acute care transitions. Manager, Respond & Outpatient Services | Parkridge Valley Hospital | 2012 – 2013 • Led child/adult intake, PHP, and IOP programs. • Coordinated with community health partners and internal teams. Critical Care Nurse Educator / ER Charge RN / Relief House Admin | Memorial Hospital | 2009 – 2012 • Educated ICU staff, managed ER patient flow, and supported off-hour operations. ________________________________________ Additional Clinical & Leadership Experience | 1999 – 2009 Held progressive RN and leadership roles across Parkridge, Erlanger, and Hamilton Medical Centers, including ICU Charge RN, ER RN, Float Pool, and House Supervisor. • CEO of Chattanooga Nursing Group, overseeing staffing contracts and operations across GA and TN. • Delivered travel nursing services in TN, GA, and CA across burn units, ERs, and ICUs. Education University of Tennessee at Chattanooga Bachelor of Science in Nursing – In Progress, Dec 2025 RN to BSN Gateway Completion – 2011 Dalton State College, Dalton, GA Associate of Science in Nursing – 1999 Certifications • Basic Life Support (BLS) • Advanced Cardiac Life Support (ACLS) • National Institutes of Health Stroke Scale (NIHSS) References: Available upon request.