Analyst Resume

Candidate Pitch:

Versatile technology professional seeking a role in Artificial Intelligence, combining expertise in systems and business analysis with solution design. Adept at collaborating across teams and communicating complex technical concepts effectively. With a strong foundation in Excel, Databases, web programming, Salesforce administration, and process optimization, I bring valuable insights into software development and Data-driven solutions. Proficient in .NET, Java, SQL, JavaScript, machine learning frameworks, and cloud platforms, I have successfully contributed to diverse industries in roles ranging from senior system analyst to program manager. Skilled in designing scalable solutions and streamlining workflows, I thrive in dynamic environments that encourage innovation and automation. Quick to learn, and adapt, to new technologies. I am eager to apply my analytical and problem-solving expertise to drive impactful changes. National Diaper Bank Network, NEW HAVEN, CT AUG 2021 – MAY 2024 Senior System Analyst • Assisted in business process automation using Salesforce NPSP and other systems. Integrated Account update process with Formassembly to reduce the time employees need to update Accounts saving NDBN employees valuable time. • Performed Business Systems & Technology Operations Administrator functions, including creating Objects, reports, and flows. Developed a State and County Object and flow to track service areas that diaper banks cover. This is Important for identifying new members and target needed coverage areas. • Designed a system that integrates with Quickbooks so that payments can automatically be paid by members and allow account information in Salesforce to be updated which frees up time for NDBN employees and reduce the number of human errors. Tek Systems (ASSIGNED TO YALE UNIVERSITY), STAMFORD, CT FEB 2020 Consultant - Business Analyst • Assisted in gathering requirements for pre-award and awarded proposal information systems to help streamline project proposals. • Documented high-level process workflows for proposal processes for redesign of proposal system. Infosys (ASSIGNED TO TRAVELERS), HARTFORD, CT AUG 2018 – NOV 2019 Consultant - Program Manager/Analyst • Functioned within a SAFe Agile framework for software enhancement and fixes at Travelers. • Assisted in creating Infosys Hartford Hub’s intranet website using SharePoint for a central location to access documents and obtain news. Staffing Technologies (ASSIGNED TO M&T BANK), VIRTUAL MAY 2017 – JUN 2018 Consultant - Systems Analyst Consultant • Assisted in migrating data from eDiscovery application SourceOne to new efficient FileNet system. UNIVERSITY OF CONNECTICUT, STORRS, CT BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, MANAGEMENT INFORMATION SYSTEMS .NET, Visual Studio, SQL Server, Java, JSON, HTML, JQuery, Cobol, JCL, JavaScript, WSAD, CSS, Bootstrap, SQL, WordPress, Microsoft Office (including Microsoft Project and Visio), Kitana, ServiceNow, Planview, Basecamp, JIRA, WRIKE, Rally, Confluence, FileNet, GIT, Replit, Eclipse, STS, Salesforce, TSO/ISPF, DB2, Vsam, DICOM, HL7, SharePoint, EMC SourceOne email Management Console, EMC Discovery Manager, IBM eDiscovery Manager, IBM Content Collector, IBM Administration Console for Content Platform Engine (FileNet), Clarity, Brio SQ, Servers