Personal Support Worker Resume

Candidate Pitch:

An experienced health care worker and educator with a passion for improving the quality of life of clients. I am friendly, patient and a great communicator. I am experienced with various aspects of care provision. I seek a role within the healthcare industry where I may utilize my critical thinking abilities and emergency management to assist residents manage living normal and dignified lives. Personal Support Worker (Student Placement) THE VILLAGE OF HUMBER HEIGHTS - Etobicoke, ON March 2024 – May 2024 • Working with elderly patients and providing one-on-one care such as assisting with personal care • Ensuring the fulfillment of individual goals and needs as instructed in the client’s support plans • Helping clients with leisure activities • Ensuring the health, safety, welfare, and independence of clients • Assisting and satisfying the social and emotional needs of a client • Documenting and recording daily care reports which may include resident incident reports. • Adhering to the Occupational Health and Safety Regulations set by the province or territory Part-Time Residential Counselor, Meta Centre, Toronto, ON October 2023- January 2025 • Providing support and care to individuals with developmental challenges, including personal care, feeding, and medication management. • Monitoring and documenting progress toward goals and communicating any concerns to the appropriate parties. • Providing emotional and social support and encouraging clients’ participation in community activities. • Collaborating with support team to ensure best delivery of care plan. Regular Full Time Support Worker II, Community Living Toronto, Toronto, ON March 2023- July 2023 • Provided essential services to children with developmental disabilities in high-risk congregate settings. • Maintained documentation, monitored finances, and ensured appropriate standard of living. • Provided appropriate personal and physical care including medication administration and crisis response. • Liaised with family, medical, and other professionals to address needs of individuals supported. • Directed and guided part-time staff and placement students as required Development Service Worker (Student Placement), Kohai Educational Centre, Toronto, ON June 2023 • Applied behavioral approach with the principles of ABA. • Taught small groups to develop recreational, social, and vocational skills. • Prepared individuals for work placements or activities in the community Preloader, UPS Canada, Toronto, ON November 2022 – March 2023 • Loaded and unloaded packages in a timely manner. • Properly executed UPS package handling method. • Maintained updated records by scanning and entering shipment information. Housekeeper, Pearson Hotel and Conference Centre, Toronto, ON February - August 2022 • Developed efficient cleaning routines to ensure all rooms and common areas are clean. • Sanitized bathrooms and refurbished materials. • Documented areas cleaned and maintained inventory of cleaning supplies. • Addressed guests’ concerns and ensured pleasant stay. Volunteer, Rosedale Retirement Home, Toronto, ON June – December 2021 • Assisted clients with activities of daily living including personal hygiene. • Prepared healthy meals and snacks following dietary restrictions. • Performed light housekeeping duties including cleaning and laundry. Sales Associate, Marshalls, Toronto, ON July 2020-January 2021 • Provided excellent customer service by assisting customers in their shopping experience in a friendly manner. • Addressed customers issues and handled complaints with a positive attitude. • Increased sales by providing information on company’s products and promoting special events. Server, Mississauga Marketplace Fish & Chips Restaurant, Mississauga, ON February – July 2020 • Prepared restaurant tables with special attention to sanitation and order. • Welcomed customers in a friendly manner and assisted them with their orders. • Answered customers questions and addressed their concerns. • Operated cash register and processed payments. Teacher, Ministry of Education, Jamacia Sept. 2002－Jan. 2020 • Prepared daily lessons in accordance with the guidelines of the Ministry of Education • Coordinated meetings with parents and guardians to discuss their children’s progress and other educational related issues. • Played an active role in the development, implementation, and evaluation of outreach activities. • Planned and supervised learning activities for students as well as extra- curricular activities and established appropriate, positive, inclusive, and safe learning environment. • Maintained accurate and complete records, prepared reports and activities as required by laws, policies, and administrative regulations. • Supervised fundraising activities, monitored monthly expenses, and prepared reports required. Medix College, Toronto, ON • Personal Support Worker Diploma November 2023 - May 2024 • Standard First Aid & CPR (C) HCP Certified Expiry March 2027 • Crisis Prevention Nonviolent Training Certified Expiry March 2026 City College, Toronto, ON • Developmental Services Worker Graduated June 2023 Humber College, Toronto, ON • Marketing January 2020 – May 2020 • Developmental Services Worker September 2021 – January 2022 University of Technology, Jamaica • Bachelor’s of Education (Hons) • Personal Support Worker Diploma , Palliative Care Personal Support Worker and current CPR & CPI, Non Violent Crisis Intervention, Medication Administration certificates. • Understanding of how to assist individuals with personal hygiene and medication administration, oxygen therapy, hot and cold applications; awareness of common allergies and related first aid measures. • Awareness of how to care for individuals with physical disabilities, various diseases, cognitive impairment and/or mental health issues • Hands-on classroom experience with range of motion exercises and other rehabilitative measures, providing assistance with walking, movement, positioning, mechanical and physical lifts and transfers • Familiarity with how to observe and report clinical and treatment findings, behavioral changes, and changes in ongoing conditions. • Knowledge of how to maintain records and document procedures. • Great interpersonal and communication skills. References upon request