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Senior Technical Writer Resume
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| Desired Industry: Information Technology |
SpiderID: 84739 |
| Desired Job Location: Cordova, Tennessee |
Date Posted: 9/23/2024 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective:
Experienced Technical Writer with a strong background in technology and SaaS environments. Proficient in creating comprehensive technical documentation, including API guides, SDK documentation, and user manuals. Skilled in collaborating with cross-functional teams to gather information and ensure accuracy. Adept at using various documentation tools and familiar with industry-standard style guides. Passionate about leveraging emerging technologies like Generative AI to enhance documentation processes.
Experience:
KEY SKILLS
• Technical Documentation: API documentation, SDK guides, incident reports, root cause analysis (RCA), feature documentation, and reporting tools.
• Tools and Software: Salesforce Knowledge, Markdown, Google Suite, TechSmith Snagit, Adobe Creative Suite.
• Subject Matter Expertise: AI, SaaS, telecommunications, data science, mobile application development, business process automation.
• Standards and Style Guides: Familiar with Microsoft Style Guide.
• Collaboration: Effective in working with engineers, product owners, and global teams to gather and verify technical information.
• Editing and Proofreading: Skilled in ensuring accuracy and clarity in technical documents.
Education:
EDUCATION
Bachelor of Arts in English and Communication Arts
Oral Roberts University
• Minors: Education
Skills:
KEY SKILLS
• Technical Documentation: API documentation, SDK guides, incident reports, root cause analysis (RCA), feature documentation, and reporting tools.
• Tools and Software: Salesforce Knowledge, Markdown, Google Suite, TechSmith Snagit, Adobe Creative Suite.
• Subject Matter Expertise: AI, SaaS, telecommunications, data science, mobile application development, business process automation.
• Standards and Style Guides: Familiar with Microsoft Style Guide.
• Collaboration: Effective in working with engineers, product owners, and global teams to gather and verify technical information.
• Editing and Proofreading: Skilled in ensuring accuracy and clarity in technical documents.
Candidate Contact Information:
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