Chief Human Resources Officer Resume

Candidate Pitch:

Recognized for proven expertise in fostering a positive organizational culture and aligning human capital initiatives with business objectives as well as leveraging data-driven insights to optimize HR practices and support overall business success. Expert at mentoring and managing staff to achieve shared goals. TRI TOOL INC. | Rancho Cordova, CA Head of People and Culture (CHRO) 01/2021–Present  Propose strategic insights to executive leadership on workforce planning, talent acquisition, succession planning, and organizational growth.  Demonstrate exceptional interpersonal skills in addressing employee concerns and managing disciplinary actions in line with company policies and legal standards.  Oversee the performance management process, including setting goals, conducting reviews, and providing feedback.  Determine training needs and work with department leaders to address skill gaps.  Create and manage competitive compensation and benefits packages.  Comply with local regulations and industry standards in compensation and benefits as well as labor laws, regulations, and internal policies  Supervise HR operations, including payroll management, HRIS systems, and reporting. Career Highlight:  Lead the development and execution of the following strategies, policies, procedures, and processes as well as training and development programs, which entail the following results and outcomes:  Organization’s HR strategy to support the overall business goals;  Recruitment process to integrate new hires into the company;  Onboarding programs to gain and secure high-caliber talent;  Strategies to enhance talent retention and career development;  Employee engagement programs to boost morale and enhance productivity;  Systems to measure and evaluate employee performance against key metrics;  Training and development programs to upgrade employee skills and competencies;  HR policies and procedures to maintain a fair and effective work environment; and  Employee relations initiatives to foster a positive workplace environment. PRIDE INDUSTRIES | Roseville, CA Human Resources Director 12/2018–01/2021  Monitored program performance, making proactive adjustments to adapt to evolving demands and ensure effectiveness.  Served as a liaison between various business units to enhance communication and coordination.  Managed all employee-related claims, including performance issues and harassment complaints, with a focus on resolution and adherence to company policies.  Resolved employee conflicts promptly, complying with established corporate procedures to ensure effective outcomes.  Performed exit interviews to gain insights into employee departures and identify areas for organizational improvement.  Organized company-wide town hall meetings to provide updates and foster transparency.  Devised and enforced innovative initiatives to enhance employee engagement and satisfaction.   THE LARKIN COMPANY | Roseville, CA Americans with Disabilities Act (ADA) Administrator 03/2018–11/2018  Facilitated the interactive discussion process among clients, ensuring alignment with Federal and State disability laws as well as client-specific policies.  Managed all elements of ADA administration, including commencing discussions, assessing medical documentation, coordinating with client employees and HR teams, and verifying reasonable work accommodations.  Ensured the maintenance of high-quality records for the interactive process, following established standards and naming conventions.  Produced and allocated reports promptly in response to client requests.  Evaluated and suggested updates to existing client policies as needed, contributing to ongoing improvements.  Supported the Client Services Team in implementing ADA programs.  Liaised between leave administrators, client contacts, and employees to ensure seamless communication and operations.  Maintained active involvement in client meetings, companywide off-site gatherings, and training sessions. KAISER PERMANENTE | Sacramento, CA Human Resources Consultant 01/2018–03/2018  Counseled management on the effective execution of HR policies and procedures.  Led the successful and timely execution of human resource projects, ensuring all deliverables were met.  Carried out in-depth HR research, monitored key metrics, and offered data-driven insights to enhance decision-making.  Addressed recurring HR challenges by advising on solutions and improvements.  Supported HR teams in the recruitment, training, and management of employees.  Developed and executed strategies for driving change within HR processes.  Developed, updated, and enforced HR policies and procedures to reflect organizational needs.  Recommended and headed the implementation of HR technologies that advanced business goals.  Continuously monitored trends and advancements in the HR field to keep the organization ahead of industry developments. SUTTER MEDICAL CENTER | Sacramento, CA Human Resources Manager 03/2016–01/2018  Mentored and guided staff, focusing on early intervention in the leave and disability cycle to prevent short-term absences from evolving into long-term leaves.  Oversaw key supervisory responsibilities such as interviewing, hiring, onboarding, training, scheduling, performance evaluations, coaching, and administering disciplinary actions as needed.  Supervised direct reports by ensuring adherence to departmental workflows, state and federal laws, policies, procedural guidelines, and applicable collective bargaining agreements (CBAs), supported by targeted training and rigorous quality control.  Delivered expert employee relations support to Integrated Disability and Absence Management (IDAM) teams, management, and employees, particularly in cases involving overlapping disability issues.  Provided guidance to employees, managers, and HR Business Partners (HRBPs) on IDAM policies and procedures, emphasizing conflict resolution, job performance standards, counseling, disciplinary actions, grievances, and terminations.  Regularly reviewed and monitored litigated leave and disability cases, while driving process improvement through the analysis of data and identification of trends. BLUE SHIELD OF CALIFORNIA | San Francisco, CA Senior Wellness Program Manager 09/2012–03/2016  Analyzed key business challenges, formulated actionable plans, and executed targeted interventions to drive successful outcomes.  Managed and coordinated ongoing program operations between vendors and BSC’s clients, markets, and lines of business, ensuring seamless execution.  Directed project initiatives from concept through delivery, continuously monitoring for areas of improvement and efficiency gains.  Oversaw project scope, identifying and implementing necessary adjustments to ensure alignment with business goals.  Conducted critical reviews of performance metrics, recommended workflow optimizations, and implemented changes to enhance operational efficiency.  Collaborated with the Broader Management Team to design strategies that aligned with and advanced business unit goals.  Documented and optimized process workflows and business requirements to ensure operational clarity and effectiveness.  Acted as a representative to the wellness program in corporate initiatives, effectively communicating with internal and external stakeholders, handling operational budgets, processing invoices, and aiding financial forecasting. Bachelor of Arts in English, 05/2000 California Polytechnic State University (Cal Poly) | San Luis Obispo, CA Bachelor of Science in Business Administration, 05/1998 University of California, Davis |Davis, CA Associate of Arts in Liberal Arts, 05/1996 College of the Sequoias | Visalia, CA Professional in Human Resources (PHR) Certified, 2019 HR Certification Institute (HRCI) Society for Human Resource Management Senior Certified Professional (SHRM-SCP) Certified, 2023 Society for Human Resource Management (SHRM) Artificial Intelligence + Human Intelligence, 2024 Society for Human Resource Management (SHRM) SHRM Executive Network Certified, 2024 Society for Human Resource Management (SHRM) Certified Disability Management Specialist (CDMS), 2018 Commission for Case Manager Certification (CCMC) Talent Acquisition and Management | Organizational and HR Strategy Development | Change Management Workforce and Succession Planning | Compensation and Benefits Administration | Cultural Transformation | Risk Mitigation Employee Engagement and Retention | HR Practices Innovation | Employee Wellness Program Coordination | Union Negotiation New Hire Onboarding | Regulatory Compliance and Policy Enforcement | Key Performance Metrics Monitoring