Sales/Retail Manager Resume

Candidate Pitch:

Highly dedicated, multifaceted, and results-driven professional, with extensive experience in managing all sales and retail operations across diverse work settings. Recognized for delivering exceptional customer service with proven record of increasing customer loyalty and satisfaction, boosting sales and profitability, and exceeding performance targets. Efficient at managing cash transactions, ensuring accuracy and security. Adept at leading teams toward achieving operational excellence through training sessions and implementation of improvement initiatives. QUICKTRIP | Clinton, MS Rotating Assistant Manager Sep 2023–Present  Oversee a team of clerks in managing the day-to-day operations such as cleaning the kitchen and preparing biscuits, croissants, and lunch pans across four different store locations including Byram, Clinton, Flowood, and Jackson  Render the necessary adjustments to sandwiches, roller grills, pizza slices, brisket sandwiches, and other foods that are in the warmer for sale  Deliver superior quality service to customers by establishing relations to meet profitability targets  Provide assistance in restocking and organizing products, storing order deliveries, and maintaining the cleanliness of the store  Ensure food items in the store remain fresh by maintaining optimal room temperatures, regularly checking expiration dates, and coordinating emergency pick-ups with other QuickTrip stores as needed  Implemented a strict control for ordering and stocking items in the cooler section as well as completing clock-ins and -outs, consequently saving the company over $30M and $100M respectively in a full year EXXON | Jackson, MS Manager May 2023–Sep 2023  Assumed responsibility for restocking numerous products for the entire store including coffee, peanuts, and slushies  Supervised the cashiers to guarantee secure and efficient cash transactions  Exhibited professionalism in running the store, thus doubling its sales in three months with a percentage of 35% SHELL | Jackson, MS Cashier Mar 2021–May 2023  Took charge of managing all payment transactions from customers and restocking each shelf with the appropriate items  Consistently upheld high-quality service for customers thus doubling the store sales  Worked with Frito sales representative in preparing Frito-Lay orders on Mondays, gaining positive feedback from customers  Conceptualized and rolled out a strategy to increase the variety of Frito-Lay chips by offering different flavors on each shelf of the Frito-Lay rack which attracted many customers from surrounding areas due to the wide selection available  Successfully referred Zevia to Pepsi for a merger, resulting in extensive distribution of Zevia products throughout Walmart stores INDIANA CENTER FOR FOOT AND ANKLE CARE, PC | Springfield, MS CEO | Podiatrist Dec 2015–Mar 2021  Established and ran a nursing home company providing treatment to numerous foot and ankle ailments  Prepare charts and data entries for the demographics and billing info prior to receiving monthly bills ED’S LIQUOR STORE AND CITGO GAS STATION | Jackson, MS Cashier Oct 2015–Mar 2021  Processed customer transactions promptly and handled cash, credit, and other forms of payment  Placed and organized weekly orders to maintain stock levels while also coordinating with suppliers if necessary  Received and stocked liquor deliveries, guaranteeing proper organization and rotation of inventory for availability  Performed routine cleaning tasks to ensure a hygienic environment for both staff and customers AGGEUS HEALTHCARE, PC | Springfield, MS Nursing Home Podiatrist Apr 2015–Oct 2015  Render treatments to residents with foot problems such as foot orthotics, fractures, foot surgery, and walking boots along with customizing molded shoes and ankle braces  Built relations with the facility, residents, main office, and assistant to maintain a seamless flow of operations   ZIA BARKATULLAH 601.291.9770 | [email protected] BP/MARATHON | Jackson, MS Cashier Jan 2013–Mar 2015  Handled customer credit/cash payments with precision and accuracy to secure accurate and seamless transactions  Mentored fellow cashiers for three months in operating the passport register system to develop their proficiency and accuracy in its use SHELL/BP/CHEVRON | Jackson, MS Cashier | Stocker Jan 2014–Dec 2014  Worked on four different gas stations responsible for managing all inventory stocks, store operations, and item payments  Documented all work hours completed by numerous cashiers at the Daniel Lake store for accurate payroll processing and compliance with company policies EARLIER CAREER SHELL AND EXXON GAS STATIONS | Jackson, MS Cashier Feb 2012–Jan 2013 TOBACCO STORE | Yazoo City, MS Cashier | Inventory Clerk Aug 2011–Jan 2012 HOME PHYSICIANS | Gary, IN Home Visiting Podiatrist Jun 2008–Jun 2011 RICHARD THATCHER, DPM | Indianapolis, IN Podiatrist Dec 2006–May 2008 DUNKIN DONUTS AND BASKIN ROBBINS | Baltimore, MD Cashier | Cook | Drive Through | Ice Cream Server Jul 2006–Nov 2006 PRIMESOURCE HEALTHCARE | Indianapolis, IN Nursing Home Podiatrist Jan 2005–Jun 2006 NYCONN ORTHOPEDICS AND REHABILITATION | New York, NY Podiatrist Jun 2003–Oct 2004 MEADOWBROOK CINEMA | Jackson, MS Usher | Ticket Taker Jun 1991–Jul 1992 Doctor of Podiatric Medicine, May 2000 New York College of Podiatric Medicine | New York, NY – Academic Scholarship Recipient – Chief Resident, St. Barnabas Hospital, Bronx, NY Bachelor of Science in Molecular Biology, May 1996 University of Southern Mississippi | Hattiesburg, MS – Variety Chairman – University Activities Council – Graduated with Honors – Male Freshman of the Year Nominee – University Activities Council Member of the Year Inventory and Cost Control Financial Reporting Budget Management Conflict Resolution Store Maintenance Cross-functional Collaboration Document and Report Generation Licenses and certifications MyFoodandBevTraining.com Off-Premises Alcohol Seller’s License, Active (Valid Until Sep 2025) StateFoodSafety Food Protection Manager Certification, Oct 2023 Food Safety Manager Training Certification, Sep 2023 Pass Training and Compliance Mississippi UST Operations Clerk Training Certification, Apr 2022 IAP Career College Business Certificate Awards and achievements Academic Scholarship Recipient - Doctor of Podiatric Medicine Variety Chairman - University Activities Council Graduated with Honors - Bachelor of Science in Molecular Biology