Procurement Engineer/Specialist Resume

Candidate Pitch:

Performance-driven, solutions-focused, and forward-thinking professional, pursuing a challenging position to further utilize skills and knowledge of supply chain operations honed from diverse work experience. Capable of handling the procurement process to ensure the timely and cost-effective acquisition of materials and services. Effective at multitasking within fast-paced environment and ensuring optimum outcomes. Alghanim Engineering (Yusuf A. Alghanim & Sons Co.), Shuwaikh, Kuwait Pre-sales and Procurement Engineer: May 2018–Apr 2023 Contract Fulfillment  Created material cost and timing estimates, as well as reports and design specifications for electrical and electronic systems and equipment for projects of total budget of more than KWD 50,000.  Facilitated the development process based on customers’ requirements by coordinating between sales and engineering personnel once contracts are awarded.  Acquired quotations using traditional methods such as email communication.  Guaranteed achievement of key performance metrics and benchmarks set by management. Cross-functional Coordination  Rendered support to sales engineers on technical aspects and documentation related to the sales of security systems.  Liaised between customers and global distributors concerning product pricing, shipment, and all requirements related to ensure continuous supply of low voltage devices to target customers.  Collaborated with the Sales Support and Accounts teams as a technical expert, including preparation of customer presentations and design of low-voltage systems.  Coordinated with organization departments for increasing on-time deliveries of products by 30% Customer Support | Issues Resolution  Rendered assistance to customers in fulfilling their requirements by recommending appropriate products and services.  Addressed customer requests for information or suggested product alternatives based on their needs.  Enhanced customer/end-user satisfaction by ensuring that 80% of orders are processed within 3 days and achieve a 10% cost reduction in overall purchase order value by the end of the year.  Streamlined procurement processes which led in cutting lead times by 25%. Project Oversight | Technical Documentation  Examined technical specifications, Bill of Quantities (BOQ), and drawings to evaluate and select suitable vendors and suppliers.  Generated documentation according to business requirements, covering commercial standards, technical specifications, Bill of Quantities (BOQs), and drawings. Quotation Management  Evaluated quotations from vendors and suppliers to identify the most competitive pricing and favorable delivery dates.  Assessed quotations from vendors and suppliers against specified technical and commercial specifications to ensure they meet the requested criteria. Honeywell Kuwait, Kuwait Customer Service Specialist: Jan 2017–Apr 2017 Procurement Management  Managed all aspects of material ordering procedures, from generating material requisition to receipt and delivery of materials to customer, in collaboration with the Purchasing and Store Team.  Kept abreast of the material order track history which included open and closed orders. Reporting and Documentation  Provided the Product Sales Team with open order status reports based on data received from the Purchasing Department, including regular follow-up on the data.  Utilized strong knowledge of SAP involving sales orders booking as well as invoice and credit notes issuance. Problem Resolution  Addressed all incoming orders and calls from customers, including general queries; and recorded orders in the order processing system.  Guaranteed high customer satisfaction improvements by 20% by updating customer on order status, resolving complaints, verifying details, receiving feedback, and answering other general issues  Compiled all customer complaints including tracking, logging, and reporting as necessary which improved lead times and on-time deliveries by 25%. Client Service and Support  Assisted with credit control function by communicating with customer to secure payment and credit level requirements, as needed.  Coordinated with dispatch for proper delivery of customers’ orders, and monitored delivery performance over the target. Group 4 S Security Solutions Co. W.L.L. (G4S), Kuwait Pre-sales/Sales Support and Procurement Engineer: Nov 2011–Jan 2017 Procurement Management | Cost Estimation  Received assignment to work on FOCUS software.  Answered inquiries or requests for proposals from customers by providing technical details of solutions, including material cost and timing estimates, and reports and design specifications for electrical and electronic systems and equipment preparation for projects of budget of KWD 25,000.  Furnished cost estimates for items, shipment of goods, and all essential requirements related to client systems’ supply.  Acquired quotations using traditional methods such as email communication.  Handled preparation and issuance of purchase orders based on selected suppliers, pricing, technical specifications, and approval from end users.  Monitored the project procurement plan closely to meet project requirements and ensure adherence to the project delivery schedule.  Expedited procurement processes, thus leading in reducing lead times by 20% Customer Service  Aided clients in selecting the appropriate products and services that best meet their needs.  Helped in addressing any technical questions or concerns from customers throughout the sales process. Quotation Management  Evaluated quotations from vendors and suppliers to identify the most competitive pricing and favorable delivery dates.  Assessed quotations from vendors and suppliers against specified technical and commercial specifications to ensure they meet the requested criteria. Master of Business Administration: Nov 2016 MAASTRICHT SCHOOL OF MANAGEMENT MAASTRICHT, NETHERLANDS Bachelor of Technology in Electronics and Communication: May 2009 DR. B.R. AMBEDKAR NATIONAL INSTITUTE OF TECHNOLOGY JALANDHAR | JALANDHAR, PB, INDIA Kuwait Society of Engineers Kuwait Fire Department (Fire Alarm) Relevant Coursework: Finance in International Markets | Strategic Performance Management | Managing Cultural Diversity Quantitative Methods | Innovation and New Business Ventures | Business in the Global Arena | Marketing in a Global Context Global Supply Chain Management | Accounting for Managers I (Financial Accounting) | Accounting for Managers II (Management Accounting) | Managerial Economics | Financial Management | Global Corporate Strategy | E- Business Strategic Human Resource Management | Leadership, Change and Responsibility | Marketing of Services Certified International Supply Chain Professional (CISCP), 2024 International Purchasing and Supply Chain Management Institute (IPSCMI)