Job Level: Experienced with over 2 years experience
Travel:
Degree: Bachelors
Relocate: Yes
Objective:
Detail-oriented professional with extensive experience in executing complex transactions, ensuring SLA compliance, and aligning production with business goals. Proficient in production scheduling, data analysis, and stakeholder communication. Seeking career extension to support team managers, enhance service delivery, and contribute to positive work environments. Proactively adaptable, committed to innovation, and focused on fostering teamwork within a diverse and inclusive workforce as a brand ambassador for organizational success.
Experience:
Master Production Scheduler May 2022 – Present Tradition Fine Foods Ltd., Toronto, ON • Developed a streamlined 4-week production schedule, optimizing capacity based on sales forecasts, historical data, product availability, and new business opportunities. • Collaborated with customer scheduling to accommodate demand fluctuations and ensure high service levels. • Managed supply shortages strategically with pro-rate plans and substitution strategies, minimizing disruptions to production. • Formulated inventory targets and production schedules for optimal cost, maintaining finished goods inventory to meet product availability goals. • Implemented metrics to measure production performance, identify gaps, and provide timely reporting for informed decision-making. • Contributed actively to Sales and Operations Planning meetings, offering insights on service levels, performance, inventory strategy, and resource implications. • Established and maintained a comprehensive long-term capacity model, assessing the dependability of projected forecasts. • Strategically planned maintenance shutdowns aligned with customer demand for the upcoming year.
Production Coordinator - Staffing June 2021 – May 2022 Tradition Fine Foods Ltd., Toronto, ON • Successfully managed schedules for 150+ staff members across five production lines, ensuring comprehensive coverage for morning, afternoon, and night shifts. • Oversaw staff training initiatives and maintained adequate staffing levels for diverse positions, including machine operation. • Coordinated with production line managers to efficiently fill staffing roles and shifts. • Collaborated with human resources and payroll departments, ensuring the accuracy of bi-weekly employee pay.
Sales Rep – Team Leader May 2019 – April 2020 Kognitive Marketing, Ottawa, ON • Achieved promotion to Team Leader within four months from Sales Representative role. • Led a 15-member team, offering support in orientation, scheduling, and resource allocation. • Provided training for team members to enhance lead conversion into final sales and managed equipment inventory. • Spearheaded company events, resolved escalated issues, and maintained comprehensive administrative records.
Education:
Business Administration Advanced Diploma Jan 2018 – April 2021 Algonquin College, Ottawa, ON • Major: Supply Chain & Operations Management
Psychology and Counselling Advanced Diploma April 2020 – April 2023 International Career Institute (Remote)
Skills:
• A skilled communicator adept at building strong relationships with clients, team members, and stakeholders. • Experienced in leadership and direction at the regional level. • Proficient in demand forecasting, resource allocation, and production planning. • Effective time manager with a priority on meeting deadlines. • Contributes actively to identifying and implementing continuous improvements within the supply chain. • Proficient in various computer applications, including Microsoft Office (Excel, Access, Outlook) and ERP systems (SAP Hana, SAP Business One, JDE, QuickBooks, OMP). • Fluent in English, with intermediate proficiency in French.
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