Senior Business Banker Resume

Candidate Pitch:

Armed with a deep understanding of commercial credit policies, underwriting, and portfolio management, consistently drives year-over-year profit and loss (P&L) growth, acquires new clients, and ensures high levels of customer satisfaction. Known for a strong referral network encompassing CPAs, key business owners, brokers, and other influential contacts, excels in developing and delivering effective proposals for presentation to existing and potential clients. Successful in managing an extensive portfolio of complex clients and prospects with annual revenues up to $30M. Skilled in helping companies save, borrow, and invest for their current and future needs, providing advice and valuable financial solutions to complex Global Commercial Banking clients and prospects. CITIBANK, NEW YORK, NY National SBA Director Jan 2023–Present  Oversee operations in multiple states: NY, NJ, CT, DC, FL, TX, Chicago, OH, CA, NV.  Serve as the co-author of Citibank's SBA credit standards, ensuring adherence to SOPs in sales, underwriting, and operations.  Improve skills for SBA business development officers supporting 723 US branches.  Boost loan growth by identifying opportunities in profitable industries, forming new client relationships.  Manage specialized SBA Government Guaranteed loan portfolio: underwriting, processing, compliance.  Ensure compliance with Federal laws, SBA regulations, SOPs; analyze portfolio data for trends.  Analyze complex loan data, risk metrics to identify and mitigate risks effectively.  Acted as the primary contact for SBA Audits.  Report to National Head of Business Banking, part of National Business Banking Senior Leadership Team: new product development, pricing, goal setting, marketing, strategic planning, process improvements, sales strategies. Career Highlights:  Spearheaded outbound sales initiatives, representing Citibank at NAAGL conferences and forging partnerships with local SBA District Offices, CDCs, and COIs.  Efficiently assisted SBA business development officers in structuring credits with exposures of up to $10M.  Implemented comprehensive sales, relationship, and credit strategies aligned with the National Business Plan, achieving targets for revenue, expenses, and service.  Exceeded lending and deposit goals for 2023, achieving 154% of the target.  Improved Citibank's 2023 SBA Program lender ranking by more than 100% year over year (YOY), advancing from 238th out of 1,589 in 2022 to 103rd out of 1,516 in 2023.  Organized annual SBA 7a and SBA 504 symposiums to raise awareness of Citibank's SBA program and its advantages. Business Banking Senior Manager, SVP Apr 2020–Dec 2022  Managed Tri-State operations (NY, NJ, CT).  Acted as a member of National Senior Leadership Team under the National Head of Business Banking: new products, pricing, goals, marketing, revenue, strategic plans, relationships, sales strategies.  Led senior business bankers, guided deposit, cash management, and loan business.  Provided training, coaching, and performance management for team accountability and client experience.  Mentored team on portfolio management, relationships, profitability, and risk.  Built collaborative relationships with partners in Treasury, CitiGold, Home Lending, and Wealth.  Worked as a certified trainer for Citibank's Commercial Credit Program. Bachelor of Science in Management of Technology, May 2003 Farmingdale State College, Farmingdale, NY Leadership | Commercial Lending | Leadership Development | SBA Lending | Sales Performance Management Relationship Management | Project Management | Strategy | Business Development | Risk Management