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Media Technician/or Specialist, Digital Media Coordinator, Associate Video Coord Resume
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| Desired Industry: Information Technology |
SpiderID: 84546 |
| Desired Job Location: Harrison, New Jersey |
Date Posted: 3/20/2024 |
| Type of Position: Full-Time Permanent |
Availability Date: Immediately |
| Desired Wage: 75000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: No |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective:
Detail-oriented, technology-savvy, and multifaceted professional, with broad-based experience and proven skills in computer hardware and software troubleshooting to identify and resolve technical malfunctions or issues. Equipped with strong technical aptitudes in improving the device capabilities and modifying functionality to ensure optimal performance. Armed with solid interpersonal skills in dealing with clients, as well as collaborating with other departments.
Experience:
A+E Networks | New York, NY
Media Technician Jul 2022 – Jan 2024
Identified and resolved equipment malfunctions as well as network and server issues for editors and assistant editors.
Analyzed network hardware operations to determine applicable network configuration.
Enhanced user experience through seamless support, continuous training, prompt troubleshooting, improvement efforts, and system change coordination.
Delivered continuous security software and network configuration support to faculty and staff.
Conducted physical and digital media intake, processing, and archival into the A+E networks databases for client and editor access
Developed standard operating procedures (SOPs) and workflow to be integrated into the department’s daily operations.
New York Edge | Brooklyn, NY
Desktop Support Technician/Data Entry Specialist (Part-Time) Feb 2019 – Dec 2019
Rendered assistance to the staff in configuring and maintaining optimum usability of desktop hardware and software, including troubleshooting and resolving technical issues while complying with established standards and guidelines.
Prioritized maintenance and updates of desktop and laptop images to ensure systems are up-to-date.
Took charge of the department’s database management and updating, organizing, and uploading gathered student data.
Prepared database reports to provide the team with guidance in finding potential programs for implementation or sunsetting.
Made effective use of multiple databases to generate monthly reports and evaluate the success of student attendance programs.
Creative Arts | New York, NY
IT Support Technician/Intern (Full-Time) Sep 2013 – Jun 2014
Demonstrated capabilities in handling customer inquiries and helping in troubleshooting and resolving challenges locally or remotely.
Aided in installing and uninstalling of applications, along with assembly and testing of all-in-one workstations and laptops.
Performed hard drive formatting and conducted minor repairs on hardware and software systems.
Displayed technical skills in installing and configuring computer operating systems and applications.
Conducted diagnostics on malfunctioning hardware or software and assessed system potential by examining the compatibility of new programs with existing ones.
Arranged documentation related to instructional guides for computer hardware.
OTHER EXPERIENCE
Canon Business Process Services | New York, NY
Logistics Specialist (Full-Time) Apr. 2019 – Aug. 2020
Utilized Canon's database to validate the accuracy of vehicles and driver documentation against stored data in various building intelligence systems.
Provided assistance to clients and drivers with their registration in the Building Information system while ensuring the database update system remained current.
Monitored shipments across multiple shipping channels utilized by Canon.
York College Continuing Education Department |Queens, NY
Marketing Specialist (Full-Time) Jan. 2018 – Feb. 2019
Utilized various CRM and other data tools, ran and created weekly reports to understand the market trends used to help determine which types of services are in demand by the consumer.
Wrote and graphically designed promotional ads for the department and executed the created ad campaigns.
Managed the department's many social media by regularly creating, updating, and responding to customer's questions or inquiries.
Raymour & Flanigan | Brooklyn, New York
Logistic Coordinator (Full-Time) Apr. 2015 – May. 2018
Maintained the accuracy of store inventory database by consistently updating the shared database to reflect actual inventories in-store and warehouse.
Implemented marketing stimuli strategy to strategically build and position products valued at over $100,000 on the showroom floor.
Managed high-volume paperwork and collaborated with the customer care department to resolve invoicing and shipping issues.
Self-Employed | Brooklyn, New York
Freelance Photographer Sep. 2011—Present
Operated both DSLR cameras and Film cameras and photographing high-quality images for both print and internet distribution.
Experienced with post-processing such as editing and retouching images on Adobe Lightroom, limited proficiency with Adobe Photoshop and Capture One.
Selected and prepared the appropriate props, backdrops, and lighting for shoots and assisted in photoshoots.
Education:
A+E Networks | New York, NY
Media Technician Jul 2022 – Jan 2024
Identified and resolved equipment malfunctions as well as network and server issues for editors and assistant editors.
Analyzed network hardware operations to determine applicable network configuration.
Enhanced user experience through seamless support, continuous training, prompt troubleshooting, improvement efforts, and system change coordination.
Delivered continuous security software and network configuration support to faculty and staff.
Conducted physical and digital media intake, processing, and archival into the A+E networks databases for client and editor access
Developed standard operating procedures (SOPs) and workflow to be integrated into the department’s daily operations.
New York Edge | Brooklyn, NY
Desktop Support Technician/Data Entry Specialist (Part-Time) Feb 2019 – Dec 2019
Rendered assistance to the staff in configuring and maintaining optimum usability of desktop hardware and software, including troubleshooting and resolving technical issues while complying with established standards and guidelines.
Prioritized maintenance and updates of desktop and laptop images to ensure systems are up-to-date.
Took charge of the department’s database management and updating, organizing, and uploading gathered student data.
Prepared database reports to provide the team with guidance in finding potential programs for implementation or sunsetting.
Made effective use of multiple databases to generate monthly reports and evaluate the success of student attendance programs.
Creative Arts | New York, NY
IT Support Technician/Intern (Full-Time) Sep 2013 – Jun 2014
Demonstrated capabilities in handling customer inquiries and helping in troubleshooting and resolving challenges locally or remotely.
Aided in installing and uninstalling of applications, along with assembly and testing of all-in-one workstations and laptops.
Performed hard drive formatting and conducted minor repairs on hardware and software systems.
Displayed technical skills in installing and configuring computer operating systems and applications.
Conducted diagnostics on malfunctioning hardware or software and assessed system potential by examining the compatibility of new programs with existing ones.
Arranged documentation related to instructional guides for computer hardware.
OTHER EXPERIENCE
Canon Business Process Services | New York, NY
Logistics Specialist (Full-Time) Apr. 2019 – Aug. 2020
Utilized Canon's database to validate the accuracy of vehicles and driver documentation against stored data in various building intelligence systems.
Provided assistance to clients and drivers with their registration in the Building Information system while ensuring the database update system remained current.
Monitored shipments across multiple shipping channels utilized by Canon.
York College Continuing Education Department |Queens, NY
Marketing Specialist (Full-Time) Jan. 2018 – Feb. 2019
Utilized various CRM and other data tools, ran and created weekly reports to understand the market trends used to help determine which types of services are in demand by the consumer.
Wrote and graphically designed promotional ads for the department and executed the created ad campaigns.
Managed the department's many social media by regularly creating, updating, and responding to customer's questions or inquiries.
Raymour & Flanigan | Brooklyn, New York
Logistic Coordinator (Full-Time) Apr. 2015 – May. 2018
Maintained the accuracy of store inventory database by consistently updating the shared database to reflect actual inventories in-store and warehouse.
Implemented marketing stimuli strategy to strategically build and position products valued at over $100,000 on the showroom floor.
Managed high-volume paperwork and collaborated with the customer care department to resolve invoicing and shipping issues.
Self-Employed | Brooklyn, New York
Freelance Photographer Sep. 2011—Present
Operated both DSLR cameras and Film cameras and photographing high-quality images for both print and internet distribution.
Experienced with post-processing such as editing and retouching images on Adobe Lightroom, limited proficiency with Adobe Photoshop and Capture One.
Selected and prepared the appropriate props, backdrops, and lighting for shoots and assisted in photoshoots.
Skills:
Network Configuration | Program Installation | Database Management
Hard Drive Formatting | Software/Hardware Maintenance | Equipment Issue Diagnosis | Compatibility Testing
Additional Information:
CERTIFICATION
CompTIA A+ Certification: In Progress (Expected Completion Date December 2024)
TECHNICAL ACUMEN
Operating Systems Windows XP, Windows Vista, Windows 7, Windows 10, and macOS Mojave
Tools/ Programs Microsoft 365, Microsoft Office Suite, Tangerine, and Google Analytics
Cloud/Platforms ServiceNow, NetSuite, Insightly, and LucidLink
Creative Tools Avid Edit on Demand, Avid Media Composer, Card Agent, DaVinci Resolve, Adobe Photoshop, Adobe Lightroom, Adobe Premiere, and Adobe InDesign
Candidate Contact Information:
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