Customer Assistance Representative Resume

Candidate Pitch:

Calculate and prepare cheques for payroll Calculate fixed assets and depreciation Keep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems Maintain general ledgers and financial statements Post journal entries Prepare other statistical, financial and accounting reports Prepare tax returns Prepare trial balance of books Reconcile accounts Additional information: Work conditions and physical capabilities: Attention to detail perform various clerical and administrative duties. Work independently on assigned tasks and complete them with minimal supervision. Screen all publications, directives, and periodicals, and brings those of significance to the Project Manager (PM), Contracting Officer's Representative, and management's attention. Refer all complex inquiries beyond scope of immediate responsibility to PM or the appropriate designated point of contact for processing. Distribute incoming correspondence to appropriate staff, organizeand prepare materials and files when required. Receive and review correspondence and directives that requires governmental signatures for grammatical and punctuation correctness. Assess documents after completion of review and prior to submission. Ensure the clarity, completeness of reply, grammatical and procedural correctness on all responses to correspondence. Assist the various Workplace Solutions Department (WSD) staff with all administrative-type work when required, e.g., finalizing letters and memos, filing, copying, scanning, and transmitting documents. Establish and maintain the office chronological files and automated systems of control of internal and external correspondence; special projects; program commitments; special interest issues; etc. Research information, gather facts, and compiledata on a variety of administrative and management activities. High school Light  Data entry/administrative tasks Updating client information in computer system Running and processing multiple documents utilizing Microsoft Word, Excel, and Access Inputting purchase orders Other various administrative tasks,Inputs information from a variety of sources into a computer database. May take customer orders and enter them into a pre-established tracking system Assignments