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| Desired Industry: Information Technology |
SpiderID: 84490 |
| Desired Job Location: Austin, Texas |
Date Posted: 2/8/2024 |
| Type of Position: Full-Time Permanent |
Availability Date: 2/12/2024 |
| Desired Wage: $250,000 |
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U.S. Work Authorization: Yes |
| Job Level: Executive (President, VP, CEO) |
Willing to Travel: Yes, 50-75% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No Preference |
Objective:
A role as a CIO/CTO or VP of Information Technology.
Experience:
𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 | 𝑳𝒆𝒂𝒅𝒆𝒓𝒔𝒉𝒊𝒑
◾️ Managed largest team within the Managed Services practice.
◾️ Responsible for 52 clients.
- 60 projects.
- 7 direct employees and 12 indirect employees
𝑺𝒕𝒓𝒂𝒕𝒆𝒈𝒊𝒄 𝑷𝒍𝒂𝒏𝒏𝒊𝒏𝒈
◾️ Advised CIOs and VPs of IT with long term planning of software infrastructure.
◾️ Roadmapped strategies with regards to acquisitions and integrations.
𝑷𝒓𝒐𝒋𝒆𝒄𝒕 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕
◾️ Managed 60 projects overseeing team of software developers, managed services,
and customer success managers.
◾️ Weekly meeting with client for communication on status and budgets.
◾️ Projects included a nationally recognized, multi-million food & beverage, non-profit corporation, responsible for managing the clients’ $155,000 budget and utilization of resources and production.
𝑶𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔 | 𝑷𝒓𝒐𝒄𝒆𝒅𝒖𝒓𝒆𝒔
◾️ Created internal best practices and documentation for customer delivery of functional requirements and technical customizations.
◾️ Sales support and solution architect.
◾️ Designing solutions customizing software based on customer requests.
𝑷𝒓𝒐𝒋𝒆𝒄𝒕 𝑬𝒙𝒂𝒎𝒑𝒍𝒆𝒔
◾️ Created a customization plan with NetSuite for bottled water company to manage website to calculate containers to fit on pre-defined truckloads.
◾️ Devised a solution to manage a third party trucking company’s integration with NetSuite for
National Operations.
◾️ Facilitated a plan to integrate custom Service and Repair Order functionality for a privately held company with government contracts.
𝑷𝒓𝒐𝒇𝒊𝒕 𝒂𝒏𝒅 𝑳𝒐𝒔𝒔 (𝑷&𝑳)
◾️ Revenue generating activities like Statement of Work (SoW) creation and Master Service Agreements (MSA).
◾️ Management of contract terms and renewals
𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 | 𝑳𝒆𝒂𝒅𝒆𝒓𝒔𝒉𝒊𝒑
◾️ Project Manager for Implementations and Managed Services engagements.
◾️ Facilitated practice growth with increased headcount.
- Grew practice by 300%
𝑺𝒕𝒓𝒂𝒕𝒆𝒈𝒊𝒄 𝑷𝒍𝒂𝒏𝒏𝒊𝒏𝒈
◾️ Onsite planning with a Recycling Industry customer for their 3-5 year plan.
◾️ Provided long term plans for a 15% year over year revenue growth for a food service company.
𝑷𝒓𝒐𝒋𝒆𝒄𝒕 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕
◾️ Managed a dozen projects overseeing team of software developers, managed services and implementations with a team of customer success managers.
◾️ Weekly meetings with clients for communication on status and budgets.
𝑶𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔 | 𝑷𝒓𝒐𝒄𝒆𝒅𝒖𝒓𝒆𝒔
◾️ Solution Architect for customer specific requirements not addressed by NetSuite.
◾️ Sales lead and support
◾️ Created internal best practices and documentation for delivery of technical customizations.
𝑷𝒓𝒐𝒋𝒆𝒄𝒕 𝑬𝒙𝒂𝒎𝒑𝒍𝒆𝒔
◾️ Created a solution to provide multiple outputs from a single input, not currently available in NetSuite. Developed for a food manufacturer.
◾️ Devised multiple workflow approval strategies for various processes to include: procurement, sales, payables and employee time and expenses
◾️ Designed a solution for an apparel customer to manage the transfer of products to an external imprinter and then bring the final product into inventory. This solution required the inventory management of original part number and a new part number after the item is imprinted without an inventory transfer from/to locations.
𝑷𝒓𝒐𝒋𝒆𝒄𝒕 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕
◾️ Managed multiple projects overseeing team of software developers, managed services, and customer success managers.
◾️ Weekly meeting with client for communication on status and budgets.
◾️ Enabled the Advanced Customer Support (ACS) program to help generate recurring revenue and provide a wholistic 360 approach to customer service.
𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 | 𝑳𝒆𝒂𝒅𝒆𝒓𝒔𝒉𝒊𝒑
◾️ Built and managed relationships for strategic, enterprise customers.
◾️ Managed one of the largest number of customer base in the TAM practice.
◾️ Developed strategy for New Release customer review.
𝑻𝒆𝒄𝒉𝒏𝒊𝒄𝒂𝒍
◾️ Customer advocate for resolving all functional and technical issues.
- Administration
- Performance management and tuning
- Functional usage
- Technical support
𝑷𝒓𝒐𝒋𝒆𝒄𝒕 𝑬𝒙𝒂𝒎𝒑𝒍𝒆𝒔
◾️ Provided onsite leadership for an online retail customer with requirements gathering for integration with NetSuite. Managed customer relationship for two years while providing support for a Boomi integration.
◾️ Managed a nationally recognized professional athlete management company considered to be in the advertising, media and publishing vertical. Facilitated a turn around in customer satisfaction and delivery of delayed functionality. Maintained the relationship for 3 years.
𝑺𝒕𝒓𝒂𝒕𝒆𝒈𝒊𝒄 𝑷𝒍𝒂𝒏𝒏𝒊𝒏𝒈 𝒂𝒏𝒅 𝑨𝒏𝒂𝒍𝒚𝒔𝒊𝒔
◾️ Business transformation assessments.
◾️ Provided onsite business reviews and transformation plans.
◾️ Solutions architect.
◾️ Strategy development for leading national and international companies
- International Food and beverage
- Insurance
- Bio-Tech
- Communications
- Investment Management
𝑷𝒓𝒐𝒋𝒆𝒄𝒕 𝑬𝒙𝒂𝒎𝒑𝒍𝒆𝒔
◾️ Performed requirements gathering sessions for a full scale conversion from legacy data systems to multiple master domains. Created estimate for a 5 year, $77 million project for a a Fortune 100 food and beverage company.
◾️ Collaborated in a business transformation project for a leading bio-tech company to include information systems, operational and manufacturing procedures.
Education:
The University of Texas at Austin
BBA in Management Information Systems
Graduated 1995
Affiliations:
N/A
Skills:
TECHNICAL
* CLOUD INFRASTRUCTURE AWS/GCP/OCI
* UNIX/LINUX
* WINDOWS OS
* DATABASE SERVERS – ORACLE/SQL SERVER/DB2
* WEBSERVERS – WEBSPHERE/IIS/TOMCAT/APACHE
* INTEGRATION TOOLS (ETL) – BOOMI/CELIGO/NETSUITE FARAPP
* REPORTING TOOLS – OBIEE, CRYSTAL REPORTS, SSRS
* LDAP/SSO
* MM3000
* SECURITY
SOFTWARE
* NETSUITE
* SALESFORCE.COM
* DELL BOOMI
* CELIGO
* LAWSON/INFOR
* SAP
* ORACLE
* INITIATE MDM
* MICROSOFT OFFICE
Additional Information:
CAREER HIGHLIGHTS
* CONSULTING 20+ YEARS
* BIG 5 ACCOUNTING/PROFESSIONAL CONSULTING
* ENTERPRISE SYSTEMS IMPLEMENTATIONS
* FORTUNE 100, 500, 1000 EXPERIENCE AND SMALL TO MEDIUM BUSINESSES (SMBS)
* MASTER DATA MANAGEMENT
* PROCESS IMPROVEMENTS BY 90%
* COST REDUCTION BY 80%
* ESTIMATED MULTI-MILLION DOLLAR PROJECTS
* MANAGED OVER 50 CUSTOMERS CONCURRENTLY
INDUSTRIES
* HEALTH CARE & BIO-TECH
* RETAIL
* FOOD AND BEVERAGE
* MANUFACTURING
* MILITARY/DEPARTMENT OF DEFENSE
* EDUCATION
* ENERGY
* GAMING
* BANKING & INVESTMENT MANAGEMENT
* REAL ESTATE & MORTGAGE BROKERAGE
EXPERTISE
* EXECUTIVE LEADERSHIP
* STRATEGIC PLANNING
* PORTFOLIO MANAGEMENT
* BUSINESS TRANSFORMATION
* ASSESS MISSION CRITICAL PRIORITIES
* PROJECT ESTIMATION
* CONDUCTING TRAINING, WORKSHOPS, BRIEFINGS AND WEBINARS
* SARBANES-OXLEY
* HIPAA
* GMP/FDA
PREVIOUS CUSTOMERS
* SARA LEE CORPORATION
* FRITO LAY/PEPSICO
* QUEST DIAGNOSTICS
* MYRIAD GENETICS
* BOSTON SCIENTIFIC
* DESIGN WITHIN REACH
Reference:
Available upon request.
Candidate Contact Information:
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