Software Quality Assurance Analyst Resume

Candidate Pitch:

Highly trained software quality assurance specialist with a proven track record of effectively managing quality in technology projects across various industries, including banking. Proficient in both agile and traditional methodologies, and I hold certifications that validate my expertise. Additionally, I am an accomplished Systems Engineer with a master's degree in management information systems. I possess extensive knowledge and have a proven ability to lead projects from conception to completion while ensuring thorough compliance with quality standards and best practices. Software Quality Assurance Engineer September 2021 – March 2023 Giraffe Media Group • Achieved precision in developing test cases and scenarios aligned with requirement specifications. • Spearheaded the implementation of structured test plans and executed detailed test scripts. • Streamlined the process of conducting proficient functional and integration testing across QA, pre-production, and post-release production environments. • Enacted accurate documentation, reporting, and diligent monitoring of defects throughout the testing process. • Supervised close collaboration with test leads and developers to ensure seamless testing workflows. • Leveraged automated tools for load and performance testing to optimize testing efficiency. • Founded the creation of comprehensive end-user manuals to facilitate product understanding and usage. • Supervised and provided invaluable assistance in end-user acceptance testing to ensure benefit to the project, and user satisfaction. • Ensured dedicated post-production support, addressing issues, and optimizing product performance. Software Quality Analyst February 2010 – August 2021 Guayaquil Bank • Analyzed functional requirements documents to ensure comprehensive testing coverage. • Created, designed, and executed test cases throughout all phases of product development. • Generated clear, written, and verbal reports detailing bug status, feature assessments, performance evaluations, and playability. • Promptly identified and communicated discovered risks and blocking issues. • Conducted meticulous checklist assessments on a range of IoT devices, desktop browsers, and mobile platforms to ensure product compatibility and functionality. • Performed functional and integration testing in both development and QA environments, encompassing Personal Web Banking, Corporate Web Banking, Android and iOS mobile banking, and Customer previews (demos). • Managed and responded to incidents as they arose during testing and production phases. • Created comprehensive end-user manuals to enhance product understanding and usability. • Provided valuable assistance and support for end-user testing to ensure a seamless user experience. • Offered dedicated post-production support to address issues, optimize product performance, and maintain customer satisfaction. • Project Management, Post Graduate Certificate | Georgian College | Canada. • Master of Management Information Systems | ESPOL | Ecuador • Bachelor of Computer Science | Universidad Estatal de Guayaquil | Ecuador • Certifications: ISTQB CTFL, Scrum Master, Agile Project Management with Scrum • Frameworks: Cypress, Selenium, JMeter, Postman • Languages: JavaScript, Phyton, PHP, Html, SQL