Bar Manager Resume

Candidate Pitch:

Bachelors in Early Childhood Education Nicola Childs [email protected] 905 334 3068 Experienced Bartender/Server with several years experience in the food and beverage industry. Knowledge of Microsoft Word, Excel, Office, AS400, Pixel, Visual, Silverware, Windex, Berg & Point of Sale System, visual touch, Touch Bistro & Matra D. Experienced in a unionized environment (HDEAA) 5+ years. Work Experience Bartender/Server/Mixologist/Supervisor Stack Smmmoked - Oakville, ON November 2021 to June 2023. Bartender for busy, high reputable bbq restaurant. Served customers in a friendly courteous manner. Served Craft beer from local breweries Made specialty cocktails, mocktails Created Cocktail menus on a seasonal basis Manage cash and accurate cash balances on a day-to-day basis. Delegated duties and tasks to staff. Passionate about creating exceptional guest services. Opened/Closed bar and completed end of night sales reconciliation. Changed kegs, stocked beverages. Balanced cash, tills and petty cash to make sure business had adequate change. Made sure server daily cash-out summary were balanced Resolved discrepancies quickly and effectively Provided leadership and direction by maintaining high standards of quality, service and safety. Supervised, train, develop and motivated team Opened / closed restaurant and bar. Bartender/Supervisor Chucks Roadhouse - Burlington, ON October 2018 to August 2020 · Bartender for busy, restaurant · Made specialty cocktails, martinis. · Manage cash and accurate cash balances on a day-to-day basis. · Opened/Closed bar and completed end of night sales reconsilations. · Prepared Schedules for all front of the house staff. · Supervised front end staff including bartenders, hosts, and servers. · Resolved all guest complaints/concerns promptly. · Attended weekly meetings with owners. · Actively involved on the floor during dinner service. · Set and monitor quality and service standards for staff. · Completed liquor and beer count on a day-to-day basis. · Did cash drop off to make sure bar staff had adequate change. · Did liquor, beer, and wine inventory. · Maintain regular communication with staff and management through meetings and discussions. During shift, ensure that guests are satisfied by assisting with serving, seating, and communication with kitchen and by striving to speak to all guests. -Monitor hours and staffing on a day-to-day basis for restaurant, with accurate scheduling in line with forecast and budget guidelines. · Assist any associate in his/her job performance, when required, to ensure guest satisfaction. Ensure all side work is done on daily basis. · Ensured there was adequate coverage. - Completed evening checklists to make sure all side duties were completed in a timely manner. · Acted as host, server, bartender, expo, and supervisor when business required it. · Worked in kitchen on expo to make sure all food and garnishes went out in a timely manner. Communicated with kitchen staff about new items, sauces, or if something was missing/ burnt/replaced to ensure guest satisfaction. -Held nightly pre meetings to staff to ensure quality was being met. ·Accountable for staff who showed up to work late on a consistent basis, gave verbal and written warnings. Bartender/Server Peppinos Oven Restaurant - Bar July 2013 to May 2016 · Made cocktails & upscale drinks, martinis, and food put through daily transactions. · Took takeout orders and put through to POS. · Served customers in a friendly courteous manner. · Stocked beverages, served food. · Gave suggestions for menu items as well as drinks to increase sales. · Created cocktail/martini menu for increased sales. Head Bartender Primetime Bowl April 2007 to October 2012 · Mixed Beverages & upscale drinks, shots, put through daily transactions. · Served customers in a friendly courteous manner. · Manage cash & maintain accurate cash balances daily. · Changed kegs, stocked beverages, served snacks, food, opened bar, closed bar. · Did inventory for alcoholic & non- alcoholic beverages, snacks. - Trained self in kitchen as lined cook · Trained all bar/kitchen staff. · Helped promote business with weekly specials, children's parties, ran all corporate functions. Gave suggestions to menu as well offered new ideas for children's party packages. · Accountable for room set up of all reservations and corporate functions. · Accountable for cash handling · Worked closely with other managers to ensure smooth execution of all party, corporate functions, and reservations. · Opening, closing, end of night sales reconciliation's Receptionist, waitress, bartender, Bar Manager ( Parents business) Carriages Riverside Inn January 1992 to December 1997 · Facilitated the running of a country inn & fine dining establishment. · Greeted customers, answered phones & booked appointments efficiently & in a courteous manner. · Scheduled & planned events using the point of purchase computer system & inn reservation system. Supervised all front of house staff. · Did all scheduling for front of house. · Accountable for room set up of all reservations and corporate functions. · Accountable for cash handling · Worked closely with kitchen manager to ensure smooth execution of all party, corporate functions, and reservations. · Opening, closing, end of night sales reconciliation's · Did inventory for alcoholic & non- alcoholic beverages, snacks. · Actively involved on the floor during dinner service. Education Diploma in Special Education Sheridan College - Oakville, ON September 2015 to December 2016 Bachelor in Early Childhood Education Sheridan College 2000 High school diploma MacLauchlan College 1993 Skills Budgeting, Payroll, inventory, Human Resources, Customer Service, Event Planning, catering, corporate parties, sales (10+ years) Training, upselling, supervising. Supervising Office Management Leadership Cash Handling