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Principal Project Manager Resume
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| Desired Industry: Business/Management |
SpiderID: 84370 |
| Desired Job Location: Nashville-Davidson, Tennessee |
Date Posted: 10/16/2023 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Masters |
Willing to Relocate: Undecided |
Objective:
Technology program and product manager with 20 years of extensive experience analyzing business potential,
developing technological solutions, mitigating potential risks, and leading complex IT initiatives. Recognized as a
SaaS integration and customization expert, data center consolidation, systems infrastructure, and
merger/acquisition data management. Proficient at identifying client needs and tailoring cross-functional work
efforts to foster positive relationships and discover inventive solutions. Skilled at uniting cross-functional groups into high-performing teams to deliver programs and products.
Experience:
Professional Development November 2021 to August 2023
Certified SAFe 5 Lean Portfolio Manager (LPM)
● Completed the Certified SAFe 5 Lean Portfolio Manager program by Scaled Agile Incorporated, gaining
expertise in strategic agility and portfolio management.
● Applied Lean-Agile principles to optimize portfolio performance, drive innovation, and ensure
alignment with business objectives.
Project Management Professional (PMP) and Certified ScrumMaster (CSM) Classes
● Attended advanced courses to enhance project management skills and Agile methodologies.
● Actively participated in class discussions, completed coursework, and stayed current with industry best
practices.
Completed E-Learning Courses:
● Gained proficiency in JIRA, a project management and issue tracking tool, improved task management
and collaboration efficiency.
● Acquired fundamental knowledge of Artificial Intelligence (AI), including its applications and potential
impact on businesses.
● Explored the practical applications of machine learning in business settings, enhancing data-driven
decision-making skills.
Personal Caregiver (Family Member)
● Provided round-the-clock care and support to a family member, including assistance with daily
activities, medical needs, and emotional well-being.
● Collaborated with healthcare professionals to ensure the highest level of care and adherence to
prescribed treatments.
● Managed household responsibilities, including meal preparation, medication management, and
maintaining a clean and safe environment.
Exelon Corporation November 2014 to November 2021
Principal Project Manager
● Drove outcomes via a 1-5 year portfolio roadmap, managing a $20M Customer Information
Management Systems portfolio.
● Led strategic programs through SDLC, ensuring compliance with regulatory standards (SOX, FERC,
NERC CIP).
● Collaborated with stakeholders to define requirements aligned with EU Customer Strategy and go-to-
market strategies.
● Managed SaaS vendor selection, contracts, and documentation, leveraging Waterfall, Agile, and Hybrid
methodologies.
● Regularly presented program updates to executive teams and directed critical regulatory programs and
customer-facing initiatives.
● Managed rewrite of the Customer Information Management Billing System Program for Part 280
Compliance to Illinois Commerce Commission regulations, which impacted 9M customers for $18M.
● Implemented Change Management Methodology (PROSCI) in portfolio.
● Developed Residential Time of Use programs for utilities.
● Directed the creation of the Customer Solar Journey, which integrated with the Customer Information
Management System and generated new billing revenue streams.
● Managed the development of the Customer Marketplace website to purchase products from utilities.
● Oversaw regulatory reporting data extraction and led talent development initiatives in Portfolio
Management, Standards, and Metrics.
Sears Roebuck and Company August 2013 to May 2014
IT Project Manager - Manpower Contractor
● Managed IT projects from initiation through implementation with teams of internal onshore, offshore
teams, and external vendors for the Automotive Division, focusing on the Point of Sale (POS) system
utilizing Work Lenz project management software.
Accenture August 2012 to March 2013
Application Project Management, Federal Services Transition
● Directed the development of a new IT software infrastructure for the newly formed Federal Services
company, affecting 10K employees.
● Led 15 onshore and offshore application teams through the software development life cycles.
Maintained project compliance with timelines.
● Created an IT software infrastructure to support the Federal Services company areas, including Payroll,
HR, Hire-to-Retire, Record-to-Report, Requisition-to-Pay, and Technology.
● Reviewed over 3K Accenture software solutions to determine which needed to be integrated into the
new platform.
Accenture May 2008 to August 2012
Application Project Management, US/Canada Payroll
● Oversaw all phases of the software development life cycle surrounding improving HR payroll processes.
Created, enhanced, and maintained 70+ interfaces impacting 45K employees.
● Reviewed benefits and tax changes and ensured accurate updating on all appropriate interfaces. Led
design, testing, and implementation of updates to guarantee consistent functionality across payroll
applications.
● Managed mergers and acquisitions, enabling accurate onboarding of new employees to Accenture HR
technology solutions.
Accenture November 2004 to May 2008
Architecture & Infrastructure Services Deployable Resource Manager
● Directed the SQL Server Infrastructure Security Transition and enhanced security by migrating
application databases to new firewalled network segments and data isolation zones.
● Managed Ariba R3 Performance Test with software upgrades, coordinated network tests, and
documented test metrics to ensure expected application responsiveness.
● Coordinated Lab Server migration to an offshore data center, gathered requirements, documented
specifications, verified VM configuration, and planned cutover and application tests.
● Received Celebrating Performance Award from company leadership for IT infrastructure
accomplishments.
Previous Experience (CIO Technical Architecture Host Team Lead, Software Engineer, VM System
Programmer/Lead Unix System Administrator, Lead Database Administrator, Programmer\ Analyst)
● Managed high-profile projects, owning budget responsibilities, and implementing new technology-
driven solutions, which included designing, testing, and verifying potential solutions to complex issues.
● Built lasting client relationships, driving retention, contract/service expansion, and a positive company
image.
● Contractor for installation/upgrade of proprietary software, taught functionality, and tuned software
parameters to integrate with 3rd party packages.
● As a customer relationship manager, I provided support and gathered tool feedback from Premium
Clients.
● Software installation and support, system programming, and performance-tuned on VM and UNIX,
provided second-level helpdesk support, coordinated system migration efforts, and maintained
operating procedure manuals.
● Installed, maintained, and designed application databases using SQL/DS on VM and ORACLE on
UNIX, and developed and tested backup/recovery processes.
● Created and maintained various application programs in COBOL, CICS, REXX, EXEC 2, and SAS,
leading the design and implementation of notable tracking and scheduling systems, resulting in safety
awards and grievance reduction.
Education:
Purdue University, Master of Science: Management
Purdue University, Bachelor of Science: Information Systems & Computer Programming
Affiliations:
Project Management Professional (PMP)
Project Management Institute (PMI)
Certified SAFe 5 Lean Portfolio Manager (LPM) | Scaled Agile Incorporated
Certified Scrum Master (CSM) | Scrum Alliance
Information Technology Infrastructure Library (ITIL) v3
Skills:
Expertise: Strategic Planning, Financial Analysis, Risk Management, Change Management.
Hard Skills: Data Analysis, Performance Management, Waterfall & Agile Methodologies.
Tools: MS Office Suite, Service Now, Azure DevOps, SQL, Oracle, Power BI, NoSQL, C++, MongoDB, JIRA.
Soft Skills: Team Leadership, Training, Mentoring, Troubleshooting, KPIs & Metrics.
Client Relationships | Regulatory Compliance | Budget Oversight | Business Strategy | Software Development Life Cycle
Requirements Gathering | Roadmap Creation | Enterprise Systems | PROSCI | Finance | Coaching | Data Solutions
System Configuration | Interview Conduction | Software Implementation | Customer Service & Satisfaction | Office 365
Microsoft Teams | Product Engineering | Escalation Management | Agile Methodology | Technical Program
Management | Kanban | Computer Science | Technical Projects | Technical Delivery | Software Engineering | Project
Planning | Agile Development Methodologies | Sustainability | Logistics | Automation | Analytical Skills | Data Analysis
Troubleshooting | Customer Research | Business Initiatives | Resource Coordination | Stakeholder Management
Human Resources | Business Insights & Relations | Process Improvement | Organizational Development | Smartsheet
Project Management | Resource Allocation | Project Prioritization | Marketing | Issue Management | Application
Development | Design Patterns | OPEX and CAPEX Budget Management | Coding | Data Governance | Data Quality
Reporting | Business Correspondence | Business Case Development | Business Consulting | Review Conduction | Industry Trends | Contracting
Candidate Contact Information:
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