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Kitchen Helper/Construction Worker/Food Service Worker or Supervisor/Cleaner Resume
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Desired Industry: Multiple Job Offering |
SpiderID: 84086 |
Desired Job Location: Lethbridge, Alberta |
Date Posted: 6/20/2023 |
Type of Position: Full-Time Permanent |
Availability Date: immediately |
Desired Wage: market rate |
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U.S. Work Authorization: No |
Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, More Than 75% |
Highest Degree Attained: Other |
Willing to Relocate: Yes |
Objective: To secure a challenging position as a Food Service Worker/Supervisor or Construction Labourer or any other suited role where I can utilize my leadership skills, industry experience, and passion for delivering exceptional customer service to contribute to the success of the restaurant and ensure an outstanding dining experience for all patrons.
Experience: Feb 2020 – Mar 2022 Isabella Family Farm – 54 Molynes Rd, Kingston 10 Production, Food Safety & Compliance Manager Oversee production process. Assess project and resource needs. Create work schedules for production team. Ensure company procedures are being followed by employees. Organize equipment repair and routine maintenance. Order and purchase material. Plan and manage food safety programs and processes to meet all local and international required standards. Develop easy-to-understand content and delivers training for safety procedures. Maintain plant sanitation standards and processes to reduce food safety risks. Conduct food safety audits to identify deviations from standards. Document and follow up on corrective actions. Collect data and compile reports that reflect trends and that identify potential problems. Collaborate with cross-functional teams to instil a safety culture in the organization. Utilize HACCP, GMP, and other industry standards, principles, and methods.
Sep 2018 – Feb 2020 Quest Security Services Ltd/ Marksman Ltd – Kingston/Portmore Unarmed Port Security Officer/ Call Centre Security Prevent illegal or inappropriate actions by maintaining a high visibility presence. Perform access control procedures on vehicles, personnel, and visitors. Patrol the buildings, facilities, and perimeters of the premises. Supervise parking areas outside the main port entrances. Foot patrol various security areas within the port. Report and record incidents and occurrences in the daily occurrence book. Escort and monitor work crews on-site at the port, including verification of permits to work. Maintain environment by monitoring and setting building and equipment controls. Complete reports by recording observations, information, occurrences, and surveillance activities. Control traffic by directing drivers. Perform check point searches and scanning
May 2016 – Oct 2017 Advantage Communications – Kingston Technical Support Representative Greet customers warmly and ascertain problem or reason for calling Actively listen to customers to understand their issues or concerns Resolve customer complaints via phone, email or chat Document and track customer issues using a ticketing system to ensure quick resolution Maintain an up-to-date knowledge of company products and services Receive customer calls to provide step-by-step guidelines for the resolution of a technical issue Explain highly technical details to customers using simple understandable terms Follow-up on customers to ensure their issues are completely resolved Educate customers on the features of company products/services to minimize technical challenges Handle changes in policies or renewals
Jul 2010 – Feb 2012 Golden Touch Seafood Restaurant – Lacovia Waiter/ Dishwasher/ Prep-Cook Provide excellent customer service for each guest entering the establishment Ensure a clean environment and that designated tables are properly arranged Awareness of which items are sold out or unavailable daily Actively maintain a clean dining space for guests by clearing away empty glassware Deliver all food items to tables in the correct order and to the appropriate customer Check in with assigned tables periodically to ensure a positive experience for guests Greet and welcome customers as they enter the restaurant and encourage guests exiting to return soon Present menu to visitors and suggest daily specials Ensure the availability of clean dishes by bussing tables, washing dishes, pots, pans, and flatware, and resetting dining areas. Prepare dining areas and kitchen for next shift by cleaning and restocking dining areas and cook stations. Clean machines and appliances used in the kitchen, such as coffee makers, pots, and pans, mixers, etc. Unload and store deliveries. Sweep and mop floors, especially in the event that items are broken or spilled. Take out trash and rinse garbage cans. Support other restaurant staff members by assisting with other tasks, as needed. Report kitchen accidents or violations of food safety codes and procedures. Transport dishes to storage shelving and/or meal service area as needed Rinse cookware material, and sorting food waster prior to soaking. Hand wash cookware in sink area prior to sanitization Prepare workstation with required ingredients and equipment, and keeping station sanitary and organized throughout the shift. Prepare ingredients following recipes and guidelines. Assist Chefs and Line Cooks with food preparation
Education: Nov 2020 – Present University of the People Bachelors in Computer Science
Jan 2017 – Apr 2020 HEART/NCTVET Diploma in Systems Administration Diploma in General Construction
Sept 1998 – Jun 2005 Munro College School Leaving Certificate
Affiliations: GEN Jamaica
Skills: Drywall Installation, Concrete Works, Steel Works, Farming, Spreadsheet, Kitchen and Food Prep, Supervisory, Computer Literacy, Problem Solving, Leadership, Communication, Critical Thinking and Customer Service
Reference: Available upon request.
Candidate Contact Information:
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