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| Desired Industry: Advertising |
SpiderID: 84049 |
| Desired Job Location: Columbus, Georgia |
Date Posted: 5/25/2023 |
| Type of Position: Full-Time Permanent |
Availability Date: Immediately |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: No |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective:
Goal-driven, performance-focused, and multifaceted professional, offering broad-based experience in managing overall store operations, encompassing sales and marketing; training and coaching personnel; store plans and strategies development; customer service; as well as organizational leadership. Competent at dealing with attainment of revenues, productivity, and profitability, while ensuring customer satisfaction. Equipped with strong communication and interpersonal skills in establishing constructive relationships with clients, teams, and all levels of individuals across the organization. Well-versed in Spanish.
Experience:
Starbucks | Columbus, GA
Shift Leader Apr 2018–Present
Oversee approximately four to eight staff members, while accomplishing management duties at the end of each shift
Deliver effective coaching to the team to ensure the provision of excellent customer service
Develop effective floor plays in accordance with business needs, while maintaining a safe cash protection policy on every shift
Monitor and guarantee proper inventory store counts
Exemplify skills in rendering the highest level of leadership for customer service
Halloween City | Santa Maria, CA
Manager Aug 2018–Nov 2018
Took charge of assembling and disassembling the inside of a seasonal store from the ground up which included supervising a team of 30 employees
Displayed technical skills in creating graphic designs and setting up animatronics throughout the store
Played a key role in acquiring, interviewing, and deploying contract employees within the company for seasonal hire
Designed retail sales pool through extensive online research and networking
Maintained involvement in team meetings for knowledge sharing and ideas
Managed and distributed weekly workload to guarantee the achievement of sales goals
Presided over coaching and training to team members, while assisting with payroll processing
Payless ShoeSource | Lompoc, CA
Manager Jan 2015–Mar 2017
Developed and executed sales staff training programs, ensuring they were well-prepared to succeed in their positions
Created performance targets for staff members and closely tracked the results, as well as evaluated sales figures and delivered reports to the top management
Facilitated necessary services with the IT Department to ensure computers and other equipment were in good working order
Conceptualized and implemented a staff training program that featured best practices to drive lead generation and customer retention
Established and cultivated relationships with customers and conducted sales presentations to executives
Fulfilled other key tasks, such as analyzing discount rates and profitability, assisting with annual store audits, as well as driving store monthly promotions
Education:
Bachelor of Science in in Organizational Leadership, In Progress (Completion Date: Date)
Arizona State University, Online
Associate of Arts in Liberal Arts, May 2019
Allan Hancock College, Lompoc, CA
Skills:
Shipping and Receiving
Inventory Control
Visual Merchandising
Graphic Designs
Customer Service and Satisfaction
Regulatory Compliance
Conflict Resolution
Relationship Building
Microsoft Office Suite
Additional Information:
activities
Feeding the Valley, Columbus GA | Starbucks: Black Partner Network | Women’s Network
Technical Skills
Microsoft Office Suite (Word, Excel, PowerPoint) | Access | SPSS | Typing speed: 75 words per minute
Candidate Contact Information:
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