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Administrator/Business Management Resume
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| Desired Industry: Business/Management |
SpiderID: 84009 |
| Desired Job Location: Greenbelt, Maryland |
Date Posted: 4/12/2023 |
| Type of Position: Part-Time Permanent |
Availability Date: |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: |
| Highest Degree Attained: |
Willing to Relocate: Undecided |
Objective:
Proven Business Administrator | Helping Companies Translate Their Business Goals to Reality
Organizational and new business development, strategies, and consulting professional with more than ten years of knowledge. Proven ability to manage shifting priorities, relationship-building, and the ability to gain trust and buy-in from the public and leadership. Diverse industry experience including Congressional and U.S. Presidential Elections, music/entertainment industry, and Federal and County Governments. Powerful and comprehensive operational experience, including project management, organizational development, and quality control.
Experience:
12/2021 PRESENT
Scheduler/Administrative Assistant / Volunteers of America/Hope Center, Greenbelt, MD
Heavy calendar management for 5-8 Behavioral Health Professionals, 3-5 doctors, and a plentiful number of patients of over 100.
Overseeing confidential patient information based on HIPPA guidelines.
Schedule patient appointments with other providers and specialty services.
Flexible when responding to the unknown with little to no guidance, taking initiative.
6/2021 12/2021
Financial Processor (Contract) / Vanguard, 100emote
Responded to questions and provided information while meeting or exceeding customer expectations.
Identified root cause of inquiries by asking probing questions to determine best solutions.
A standout on a team of 10 processors in a completely remote working environment, earning a consistent average performance rating of 95
Prioritize multiple projects and ability to close the loop on pending decisions.
3/2021 12/2021
Community Worker (Contract) / Community Action Council of Howard County, Columbia, MD
Rapid Response Department
Supported clients through the energy and housing assistance application process.
Processed and awarded housing and energy assistance from the over $2.5 million US Treasury Emergency rental grant.
Sense of ownership - treated projects as my own and took full accountability at every stage of the process.
Provided genuine customer center servicing.
Education:
AA Public Relations/Journalism / Prince Georges Community College, Largo, MD
BS Business Administration /Marketing / Kaplan University School of Business, Remote
American Sign Language Prince Georges Community College, Largo, MD and Oklahoma School for the Deaf, Remote
Skills:
Information & Knowledge Management
Process Improvements
Human Capital Management/Supervisory
Copy Writing/Sales Letters/ Blog Writer
Market Research
Complex Problem Solver
Ability to see around corners Time Management/Adaptability
Conflict & Crisis Management
Executive Office/Program Management
Client & Public Relations
Calendar Management/Scheduling
Request for Proposal/RFP & RFQ
Project Lifecycle Management
Technology
Microsoft Office Suite - Excel, PowerPoint, Word │ Outlook │ Constant Contact │ Evernote, Slack, Telegram │Social Media (Facebook, LinkedIn, Twitter, Instagram) │ Trello │ Google Meet, Zoom, Teams │ Tele-Work Capabilities │ Google docs │ SharePoint │ One Note Credible (EHR System) │ Business Process Modeling │ Financial Analysis │ Canva
Additional Information:
Professional Summary:
Organizational and new business development, strategies, and consulting professional with more than ten years of knowledge.
Worked closely in collaboration with other departments (Assisted Living, Real Estate Development, Asset Management, and Accounting and Administrative Services) and assisted with planning and managing organization-wide needs.
Heavy calendar management for 5-8 Behavioral Health Professionals, 3-5 doctors, and a plentiful number of patients of over 100.
Provide direct administrative support.
Managed Executive's calendars including vacation, time-off, and long-range calendars.
Managed executive office workflows to drive business efficiencies.
Managed executives itinerary and appointments and streamlined scheduling procedures.
Ensured timely return of important documentation.
Meeting coordination scheduled special events (on-site and off-site); received and routed all incoming calls to the appropriate department or attorney; drafted, reviewed, and finalized legal documents, create correspondence, letters, memoranda, and reports.
Proven ability to manage shifting priorities, relationship-building, and the ability to gain trust and buy-in from the public and leadership.
Diverse industry experience including Congressional and U.S. Presidential Elections, music/entertainment industry, and Federal and County Governments.
Powerful and comprehensive operational experience, including project management, organizational development, and quality control.
Professional Skills:
Information & Knowledge Management
Process Improvements
Human Capital Management/Supervisory
Copywriting (Sales Letters) / Blog Post
Market Research
Evernote
Slack
Complex Problem Solver
Health
SharePoint
One Note Credible (EHR System)
Business Process Modeling
Financial Analysis
Microsoft Office Suite
Meeting Coordination
Travel Planning
Healthcare
Ability to see around corners.
Time Management/Adaptability
Conflict & Crisis Management
Executive Office/Program Management
Client & Public Relations
Calendar Management/Scheduling
Patient Intake
Project Lifecycle Management
Candidate Contact Information:
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