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Software Developer Resume
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| Desired Industry: Computer Software/Programming |
SpiderID: 83982 |
| Desired Job Location: Bethlehem, Pennsylvania |
Date Posted: 3/20/2023 |
| Type of Position: Full-Time Permanent |
Availability Date: 2 weeks |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Undecided |
Objective:
______Please find my resume attached in response to your recent job posting. Because your company is moving in exciting new directions, I am looking for additional opportunities with the organization. I currently have over 6+ years of experience at Warehouse/Plants with increasing administrative responsibilities. My computer experience is over 6+ years programming computers, repairing computers, and repairing networks. I have supervised groups of 5-6 people, 16-20 people, 20-25 people and 68 people. I have a formal education in Computer Science and Math which has made me a gifted troubleshooter and problem solver. I have experience in sales, customer service, business analysis, and programming. I am a self-starter and a proven leader with relevant experience both In-Field and In Office working as part of the team. I have a strong work ethic and I work productively and effectively without direct supervision.
Experience:
5 S.T.A.R. Labs: Allentown, PA 18106 1/2015 to Present
Senior Computer System Analyst/Senior Data Entry Tier 5
Responsibilities
Create/Modify HTML; CSS; Script; AWS; Automation: Tools, Monitoring, Backup/Replication, Deployments; UCC and Multi-Line Phone; VM Virtual Machines (VMS); WMS Super-user.
39+ Software/Developer Projects as FinancialIT, DevOps 2.0, BizDevOps & ITOps.
Support for Locus Robot assembly line, Ubuntu Slim Client Packing Stations, Command Center Tableau-ERP (Enterprise Resource Planning), Locus-Robot Dashboard ERP KVS (Kommand-Center-Ticket Visualization System) and Kronos time card Data-Base.
Script skill: Powershell, JavaScript, MS Type, ECMA, PHP, PYTHON, VBAScript, Unix Shell.
Professional Health/Drug Experience: Contact center experience; Drugs; HIPPA Rx Delivery; Medical Devices; OTC Drugs; Food Dietary Supplements; Health Insurance Call Center; First Aid; Shipping/Receiving Drug and VAR (Value added reseller) Repacking of Drugs.
Break/Fix Supported Network Printers and Network Copiers (Ricoh, Sharp); for Zebra/Symbol RF equipment WT1400, WT6000, 3818 and WT10; for Motorola V10 running Windows Kiosk OS; for Zebra OLN420 printer and for Zebra ZD500 printer.
Analyze, troubleshoot and fix issues with users over the phone.
Load devices with Windows 10 image with basic programs, Firefox & Chrome browsers, MS Office 365/Outlook and MS Office Suite 2016.
Give Senior Tier 4 support with ServiceNow, Track-It and HarborTouch (POS) ticketing to manage, process actions and configured emails on Outlook and Exchange Mail Server.
Assist customer services for password resets and Bitlocker recovery for drive encryption.
Break/Fix work experience on many of MS Servers, Unix Servers and MS Windows Versions.
Break/Fix network client connectivity, software install and software upgrades.
Used Lookout, LoJack and Absolute CompuTrace for tracking, managing and deploying.
Provided hardware support to the Dell pc, Lenovo (ThinkPad) and Apple hardware issues with some ChromeBook.
Provided customer service through phone support to diagnose issues.
Documenting the issues using ServiceNow ticketing system and maintaining records.
Provided Windows PC support, Mac Desk side Support, Apple iOS Support, Android Support Services including, Shadowing, Imaging using SCCM, Break Fix, Voice and Messaging, O365, Remote Desktop Services: Quick Assist, GoToAssist, Bomgar (Ensure Trust)
Experience with maintaining User Account, Active Directory, Asset Management, Inventory Control, Quality Control, Procurement, Asset Disposal and Documentation.
Break/Fix Support by providing hands-on/physical Deskside PC/Laptop/Tablet/Phone/ Projector support. In both Single and Large Scale Deployments, ITIL and PC Refresh.
Lead repair and design teams up to 68 people (manager and supervisor responsibility).
APB Data Solution: Allentown, PA 18106 8/2003 to 1/2015
Senior Lead Data-Base Designer/Senior FinancialIT Tier 5
Responsibilities
Goal: car resource toolkit to find resources/service/parts for modern to vintage cars.
_____o Smart AI Search Engine using mechanics knowledge to enhance searches.
_____o Broadcast Email/Phone/Fax/mail contacting process to organize projects.
_____o User friendly email like and Google search User experience for ease of use.
_____o Expandable 50k business as clients to contact and customers to sell it to.
_____o Data Mining and Data Scrubbing of Internet for Resources and Clients Choices.
Meetings lead and planner between Stakeholders, workers, copyright and contracts (SLA).
FinancialIT: Negotiate/Procure discount equipment, developer software, and contracts.
Performed, as a full partner: Project Scheduler, FinancialIT Specialist (Budget/Purchaser), ProcurementOps, DevOps 2.0, BizDevOps, ITOps and Designer.
Created internet broadcast Communication, Data Verification, End to End Testing (E2E), Agile, User Accepted Testing (UAT) and Data Gathering Hub stored in SQL Database.
Operated Software and Hardware Asset and Service Management; VM Virtual Machines (VMS) configuration and software testing.
Education:
Bachelor of Science: Major Computer Information Science, Minor Math, Kutztown University
Skills:
SKILL__________________________________________YEARS USED_____LAST USED
_______________________________________________________________________
Professional Break/Fix work experience providing
hands-on/physical Deskside PC/Laptop/Tablet/Phone/
Projector Support
___________________________________________________7+__________2023
Professional work experience supporting and
troubleshooting PC's running all versions of Windows
up to Windows 10
___________________________________________________7+__________2023
Professional work experience supporting and
troubleshooting Server MS 2022 thru MS 2003, Novell,
Apple iOS, Linux, and AS400ux
___________________________________________________7+__________2022
Professional work experience troubleshooting Dell pc,
Lenovo (ThinkPad) and Apple hardware issues.
___________________________________________________7+__________2023
Professional work experience supporting
troubleshooting PC peripheral devices
___________________________________________________7+__________2023
Professional work experience with the most recent
version of the Microsoft Office Suite (O365 and Office 2016)
___________________________________________________7+__________2023
Professional work experience imaging computers and
physically setting up computers/monitors such as SCCM
___________________________________________________7+__________2023
Professional work experience using remote
assistance tools, Shadowing and Remote Access Tools such
as Quick Assist, GoToAssist, Bomgar (Ensure Trust), WebX,
Citrix and (VPN) Virtual Private Network
___________________________________________________7+__________2023
Professional work experience using and supporting
Office365 (Teams, Email, OneDrive, SharePoint)
___________________________________________________7+__________2023
Possesses user friendly customer service skills
___________________________________________________7+__________2023
Experience with Absolute CompuTrace
___________________________________________________1+__________2023
Experience with hard drive encryption tools such as
Bitlocker
___________________________________________________6___________2022
Professional work experience with MS Hyper V VM
(VMs); Android VM Parallel (VMs) and VM-Ware (VMs)
___________________________________________________7+__________2023
Experience with Zenworks Bundles, ChromeBook and
Surface GO 3
___________________________________________________8 mon.______2023
Professional management and supervisory experience
with Employees, Scheduling, Training, Stakeholders,
Owner, Shipping, Delivery and Infield Service Teams
___________________________________________________7+__________2022
Professional work experience with maintaining User
Account, Active Directory, Asset Management, Inventory
Control, Quality Control, Procurement, Asset Disposal,
Ticketing and Documentation
___________________________________________________7+__________2023
39+ Software/Developer Projects from Software Engineering
___________________________________________________7+__________2022
Professional Health/Pharmaceutical Experience ___________________________________________________6+__________2021
Environment: Zoom, MS Teams, Office 365, Service-Now, O365, MS Office Word, MS Access, MS Excel, Paint, Visio, Firefox, Chrome, Point of Sale (POS) System, Ticketing Systems, VM (VMS).
Developer Language: T-SQL, VB [Visual Basic], VBA [Visual Basic Access], COBOL,
VBScript, VB.Net, C++, C#, UNIX Shell Scripts, Lisp, Alpha 5, Basic, Prolog, ADA, Assembly, ODBC, RDBMS, PHP, JavaScript, Alpha Five, iOS Apps, Android Apps, Powershell Script, SOAP (Simple Object Access Protocol), Rest API.
Asset Management (Software and Hardware) Environment:
APB Data Solutions
Single project Management from developer to stakeholders: managing asset, making contracts to obtain assets, and making/giving asset proposals to stakeholders to acquire assets (RFP-Request for Proposals). All updated in Documentation software.
Stefanini- Nike
Packing stations for shipping/receiving packages assets and Locus-shoe-carrying robot assets in Ticketing and ERP (Enterprise Resource Planning) software.
KForce-LVHN (Lehigh Valley Health Network)
Across multiple medical/hospital locations each with its own IT department to service thousands of IT asset devices (PC/Printer/Portables/Scanners) and software assets at each location across multiple medical-service-departments for workers and patients in Ticketing and Documentation software.
Inteliblue-NJ DOC (Department of Corrections)
Software application asset inventory and asset deployment control for storing project progress in Ticketing system and Documentation system.
Senior Management/Senior Lead professional experience detailed:
(2015) Mother of Multiples: IT Specialist Point of Sale-System Tier 2
(2nd in command) of 68 people (See Schedule POS Listing)
(3 years) PC Warehouse: Head Computer/Network Specialist Tier 5
(1 employee beneath me): [Break Fix Desktop and Laptop]
(6 years) Valley Pool Service: Junior Partner Business Analyst Tier 5
(2-4 person team in-field/in-office) [Bookkeeper and Service]
(5 years) Air Product PC Explorer: Senior Group Leader Tier 3
(1 year of 5 years) [1 or 2 Leaders] in a group of 20-25 people
(9 years) Marks Computer Serv.: Computer System Analyst Tier 5
(DevOps Developer/ Break Fix/Finical IT/Data Entry/Business Owner)
(2 month) Harrison Career Institute: A+ & Network+ Certification Instructor Tier 4 (Teach Break/Fix for a class of 30 people)
(13 years) Securitas: Operations Technician Tier 3
(Shift Supervisor and Site Supervisor)
Additional Information:
CERTIFICATION
Comptia: A+
Career-Track: Employee to Manager Seminar
Career-Track: Different-Personality Communication Seminar
BSA: 2 Leadership Seminars
HCT [Harrison Career Institute]: Computer Teaching
Reference:
Available upon request.
Candidate Contact Information:
JobSpider.com has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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