Information Technology Director/Executive Director Resume

Candidate Pitch:

Goal-driven, solution-focused, and innovative professional, equipped with extensive IT experience and proven success in managing services in all phases of infrastructure, network operations, server virtualization, and cloud services within a large enterprise environment. Additional qualifications include:  Strong technical background in hardware configuration, system migrations and integrations, as well as application support, and information security updates.  Proven expertise in driving security IT directives to create and deliver IT solutions and roadmaps focusing on process and application functionality improvement while guaranteeing an efficient environment for the organization.  Effectiveness in building relationships and collaborating with cross-functional teams to support key efforts and achieve project success. HEXI-TECH, ARLINGTON, WA Chief Information Officer Nov 2021–Present  Oversee best-in-class managed services on infrastructure, network operations, server virtualization, and cloud services to multiple companies to drive solution integration and continuous process improvement  Demonstrate strong technical expertise in conducting troubleshooting, repair, configuration, and enhancement of various company’s infrastructure by utilizing in-depth knowledge of network switches  Effectively performed a wide array of IT functions to avoid recruiting full-time IT personnel which generated cost savings for multiple companies Key Highlights:  Played a key role as a member of IT Tech Junction in charge of administering all aspects of networking operations  Received diverse recommendations from previous clients for delivering significant savings to companies and aiding in setting up a highly-efficient company ANGEL OF THE WINDS CASINO RESORT, ARLINGTON, WA IT Director Jul 2015–Nov 2021  Drove efforts in implementing hardware and software upgrades to reduce costs and streamline overall performance through virtualization of multiple servers for diverse organizations, such as VMware on several physical servers and file/print servers to improve downtime  Completed configuration of hardware to ensure compatibility with load balancing, CPU, and RAM configuration, while executing onsite and offsite backups and RAID configuration to prevent data loss Key Highlights:  Led the successful development and analysis of high-profile companies by leveraging broad knowledge of network switches, which identified and resolved technical issues  Steered efforts in boosting IT security with no security breaches that maintained pride and protection of tribes’ assets and customer information in conjunction with the team  Strategically directed team to execute a wide range of IT functions, resulting in saving the company from hiring full-time IT personnel while driving companies towards optimum success and growth  Appointed as an executive member to provide a direct report to the chief executive officer and general managers THE DOWNS RACETRACK & CASINO, ALBUQUERQUE, NM IT Director | Slot Director Feb 2013–Aug 2014  Rendered expert oversight to day-to-day IT functions and slot technical staff, including management of media across the gaming floor  Set up 35 VMware and virtualized servers involving installation of Micros (POS), Microsoft Exchange 2013, Microsoft Server 2012, SQL Server 2013, Global Cash Access (GCA) ticket redemptions, ATMs, check to cash, Symantec Server Antivirus, domain controllers (DC) with domain bridging, ShoreTel VoIP system, Bally SDS 12x, Bally CoolSigns, and Ruckus wireless  Formulated high-speed floor with 10 gig backbones for supporting bonusing game floor-wide through the development and implementation of robust network infrastructure  Acted as a master trainer to the Accounting, Audit, and Drop teams, as well as slot technicians, and cage vault area staff on effective utilization of the Bally system Key Highlights:  Earned nomination for The Best 30 Under 30 due to professional achievement and tactical leadership  Played an integral role in achieving multiple passing rates on auditing, including testing security holes and network infrastructure  Instituted standard operating procedures (SOPs) and intranet website that served as staff’s reference and manual in the operating newly installed system EARLIER CAREER SANTA ANA STAR CASINO, BERNALILLO, NM IT Manager – Slot Systems Strategic Planning and Implementation | IT Operations Management | | Project Management Capacity Planning and Scalability | Requirements Analysis | Issue Identification and Resolution | Vendor Relations Human Resource Operations | Staff Training and Development | SOP Development and Implementation