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User Support Technician Job

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Employer: Woodstock diagnostic imaging & elgin imaging services
SpiderID: 14118171
Location: woodstock, Ontario
Posted: 12/24/2025
Wage: 36.50
Priority Review Date: 3/24/2026
Job Code / NOC / SOC:
Category: Technician
Job Description:
• Location: 510 Ingersoll Ave suite 207 Woodstock, ON N4S 4X9
• Salary: $36.50 hourly / 30 hours per Week
• Terms of employment: Permanent employment, Full time
• Start date: As soon as possible
• Vacancies: 1 vacancy
• Employment Group: Indigenous people, Persons with disabilities, Newcomers to Canada, Older workers, Veterans, Visible minorities, Youth
Job Requirements:
Overview
Languages: English

Education: College/CEGEP
Computer programming, other
Computer science

Experience: 1 year to less than 2 years

On site:
Work must be completed at the physical location. There is no option to work remotely

Work setting
Computer hardware or software retailer/wholesaler
Telecommunications industry
Internet Service Provider (ISP)

Responsibilities
Tasks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
• Troubleshoot and resolve technical problems

Additional information
Work conditions and physical capabilities

• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Combination of Sitting, Standing & Walking

Personal suitability
• Accurate
• Client focus
• Initiative
• Judgement
• Organized
• Ability to multitask
• Time management
• Honesty

Benefits
Health benefits
Dental plan
Health care plan

How to apply
By email: [email protected]

Job Criteria:
Start Date: AS SOON AS POSSIBLE
Position Type: Full-Time Permanent
Experience:
Education:
Travel:
Vacation:
Contact Information:
Contact Name: Saumay Kumar Type:
Company: