USER SUPPORT TECHNICIAN Job

Job Description:
Overview

Languages
English

Education
College, CEGEP or other non-university certificate or diploma from a program of 3months to less than 1 year

Experience
1 year to less than 2 years

On site
Work must be completed at the physical location. There is no option to work remotely.

Responsibilities
Tasks
Give access to computer networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research andimplement solutions
Provide advice and training to users in response to identified difficulties
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations

Work conditions and physical capabilities
Fast-paced environment
Repetitive tasks
Personal suitability
Client focus
Organized
Ability to multitask

Benefits
Other benefits
On-site amenities
On-site housing options
Parking available

Who can apply for this job?
You can apply if you are:
a Canadian citizen
a permanent resident of Canada
a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will notrespond to your application.

How to apply
Direct Apply

By Direct Apply
Additional ways to apply

By email
[email protected]
If applying by email:

What you must include in your application:
Answers to the following screening questions:
Are you authorized to work in Canada?
Are you available to start on the date listed in the job posting?
Are you willing to relocate for this position?

What might be required by the employer later in the hiring process
Copy of portfolio or relevant work examples
References attesting experience