User support technician Job

Job Position: User support technician

Employer details: Great River Financial Services Inc

Job details
Business Location: 700-838 West Hastings Street, BC, Vancouver, BC
V6C 0A6

Salary
36.75 to 38.75 hourly (To be negotiated) / 30 to 35 hours per week

Terms of employment
Permanent employment
Full time
Morning, Day

Starts as soon as possible

Vacancies
1 vacancy

Languages
English

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience
2 years to less than 3 years

On site
Work must be completed at the physical location. There is no option to work remotely.

Work setting
Consulting firm
Private company, corporation or industry

Responsibilities

Tasks

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Perform Web-server backup and recovery operations
Manage incidents
Additional information
Transportation/travel information

Public transportation is available

Work conditions and physical capabilities
Attention to detail
Sitting

Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Organized
Team player
Ability to multitask

Who can apply for this job?

The employer accepts applications from:
Canadian citizens and permanent or temporary residents of Canada
other candidates, with or without a valid Canadian work permit

How to apply
By email
[email protected]
By mail

700-838 West Hastings Street, BC,
Vancouver, BC
V6C 0A6