User Support Technician - Tamarack Computers (Yellowknife) Job
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Employer: Tamarack Computers Ltd.
SpiderID: 14128146
Location: Yellowknife, Northwest Territories
Posted: 1/15/2026
Wage:
Priority Review Date: 4/15/2026
Job Code / NOC / SOC:
Category: Computer Software/Programming
Job Description:
Terms of Employment: Permanent employment, Full time, Day
Salary: $48.00 hourly / 30 hours per week
Number of Positions: 1
Job Location: Unit 26 4802 50th Avenue, Yellowknife, NT, X1A 1C4
Work location: On site
Benefits: Dental plan, Disability benefits, Health care plan, Life insurance, Registered Retirement Savings Plan (RRSP)
Anticipated Start Date: As soon as possible
Overview
Languages: English
Education: Bachelor's degree
Experience: 5 years or more
On site: Work must be completed at the physical location. There is no option to work remotely.
Work setting: Computer hardware or software retailer/wholesaler, Help desk, Office building, Private sector
Tasks
Give access to computer networks, Report on the performance of computer systems and networks, Respond to users experiencing difficulties with computer, Consult user guides, technical manuals and other documents to research and implement solutions, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software, Provide customer service
Supervision: 1 to 2 people
Experience and specialization
Computer and technology knowledge: Information Technology Infrastructure Library (ITIL), iOS, MAC, Device drivers, Networking software, Networking hardware, Networking security,
Servers, Desktop applications, Word processing software, Presentation software, Communication software, Image editing software, Desktop publishing software, Mac OS, MS Active Directory, MS Office, MS Windows, SharePoint, Spreadsheet, Google Docs
Type of experience: Call centre
Security and safety: Bondable, Basic security clearance, Criminal record check
Transportation/travel information: Own transportation, Own vehicle, Vehicle supplied by employer, Willing to travel, Willing to travel regularly, Valid driver's licence, Travel expenses paid by employer, Public transportation is available
Work conditions and physical capabilities: Work under pressure, Repetitive tasks, Manual dexterity, Attention to detail, Sitting, Combination of sitting, standing, walking, Bending, crouching, kneeling
Own tools/equipment: Internet access, Cellular phone
Personal suitability: Accurate, Client focus, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Initiative, Judgement, Organized, Team player, Ability to multitask, Time management, Honesty
Employer: Tamarack Computers Ltd.
How to apply
By email: [email protected]
Salary: $48.00 hourly / 30 hours per week
Number of Positions: 1
Job Location: Unit 26 4802 50th Avenue, Yellowknife, NT, X1A 1C4
Work location: On site
Benefits: Dental plan, Disability benefits, Health care plan, Life insurance, Registered Retirement Savings Plan (RRSP)
Anticipated Start Date: As soon as possible
Overview
Languages: English
Education: Bachelor's degree
Experience: 5 years or more
On site: Work must be completed at the physical location. There is no option to work remotely.
Work setting: Computer hardware or software retailer/wholesaler, Help desk, Office building, Private sector
Tasks
Give access to computer networks, Report on the performance of computer systems and networks, Respond to users experiencing difficulties with computer, Consult user guides, technical manuals and other documents to research and implement solutions, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software, Provide customer service
Supervision: 1 to 2 people
Experience and specialization
Computer and technology knowledge: Information Technology Infrastructure Library (ITIL), iOS, MAC, Device drivers, Networking software, Networking hardware, Networking security,
Servers, Desktop applications, Word processing software, Presentation software, Communication software, Image editing software, Desktop publishing software, Mac OS, MS Active Directory, MS Office, MS Windows, SharePoint, Spreadsheet, Google Docs
Type of experience: Call centre
Security and safety: Bondable, Basic security clearance, Criminal record check
Transportation/travel information: Own transportation, Own vehicle, Vehicle supplied by employer, Willing to travel, Willing to travel regularly, Valid driver's licence, Travel expenses paid by employer, Public transportation is available
Work conditions and physical capabilities: Work under pressure, Repetitive tasks, Manual dexterity, Attention to detail, Sitting, Combination of sitting, standing, walking, Bending, crouching, kneeling
Own tools/equipment: Internet access, Cellular phone
Personal suitability: Accurate, Client focus, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Initiative, Judgement, Organized, Team player, Ability to multitask, Time management, Honesty
Employer: Tamarack Computers Ltd.
How to apply
By email: [email protected]
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Experience:
Education:
Travel:
Vacation:
Contact Information:
| Contact Name: Tamarack Computers | Type: Employer |
| Company: Tamarack Computers Ltd. |