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User Support Technician Job

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Employer: Telereads
SpiderID: 14121432
Location: St. Thomas, Ontario
Posted: 12/30/2025
Wage: 36.50
Priority Review Date: 3/30/2026
Job Code / NOC / SOC:
Category: Technician
Job Description:
Location: St.Thomas, ON N5R 4P5
• Salary: $36.50 hourly / 35 hours per Week
• Terms of employment: Permanent employment, Full time
• Start date: As soon as possible
• Vacancies: 1 vacancy
• Employment Group: Indigenous people, Persons with disabilities, Newcomers to Canada, Older workers, Veterans, Visible minorities, Youth
Job Requirements:
Job Requirements:
Overview
Languages: English
Education: College/CEGEP
Experience: 1 to less than 7 months

Responsibilities Tasks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
• Troubleshoot and resolve technical problems

Additional information

Work conditions and physical capabilities

• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Accurate
• Client focus
• Initiative
• Judgement
• Organized
• Ability to multitask
• Time management

How to apply
By email: [email protected]
Job Criteria:
Start Date: AS SOON AS POSSIBLE
Position Type: Full-Time Permanent
Experience:
Education:
Travel:
Vacation:
Contact Information:
Contact Name: Saumay Kumar Type:
Company: