User Support Technician Job
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Employer: MS Falcon Tooling Inc.
SpiderID: 14051199
Location: Scarborough, Ontario
Posted: 8/20/2025
Wage: $36.25 per hour
Priority Review Date: 11/18/2025
Job Code / NOC / SOC:
Category: Information Technology
Job Description:
-Give access to computer networks.
-Report on the performance of computer systems and networks.
-Respond to users experiencing difficulties with computer.
-Consult user guides, technical manuals and other documents to research and implement solutions.
-Provide advice and training to users in response to identified difficulties.
-Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
-Participate in the redesign of applications and other software.
-Provide business systems, network and Internet support to users in response to identified difficulties.
-Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
-Perform Web-server backup and recovery operations.
-Manage incidents.
-Report on the performance of computer systems and networks.
-Respond to users experiencing difficulties with computer.
-Consult user guides, technical manuals and other documents to research and implement solutions.
-Provide advice and training to users in response to identified difficulties.
-Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
-Participate in the redesign of applications and other software.
-Provide business systems, network and Internet support to users in response to identified difficulties.
-Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
-Perform Web-server backup and recovery operations.
-Manage incidents.
Job Requirements:
Languages
-English
Education
-College/CEGEP
Experience
-1 year to less than 2 years
-English
Education
-College/CEGEP
Experience
-1 year to less than 2 years
Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Experience: 2
Education: Other
Travel:
Vacation:
Contact Information:
| Contact Name: Waqar Muhammad | Type: Employer |
| Company: MS Falcon Tooling Inc. |