User Support Technician NOC-22221 Job

• Location: Mississauga, ON L5N 2X7
• Salary: $29.00 hourly / 35 hours per Week
• Terms of employment: Permanent employment, Full time
• Start date: As soon as possible
• Vacancies: 1 vacancy
• Employment Group: Indigenous people, Persons with disabilities, Newcomers to Canada, Older workers, Veterans, Visible minorities, Youth

Languages: English
Education: College/CEGEP
Experience: 1 year to less than 2 years

Responsibilities Tasks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
• Troubleshoot and resolve technical problems

Additional information
Work conditions and physical capabilities
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail

Personal suitability
• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• excellent written communication
• Initiative
• Judgement
• Organized
• Team player
• Ability to multitask
• Time management
• Honesty

How to apply
By email: [email protected]