User Support Technician Job
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Employer: Bevo Farms Ltd.
SpiderID: 14070106
Location: Langley, British Columbia
Posted: 9/23/2025
Wage: $76,500
Priority Review Date: 12/22/2025
Job Code / NOC / SOC:
Category: Information Technology
Job Description:
Company Operating Name:
Bevo Farms Ltd.
Business Address:
7170 Glover Rd, PO Box 73 Stn Milner, Langley, BC, Canada V2Y 0W9
Title of the Position:
User Support Technician (NOC 22221)
About Bevo Farms:
Bevo Farms Ltd is the largest supplier of propagated plants in North America, providing greenhouses, field farms, nurseries, and wholesalers across the continent with healthy, vigorous, pest-and-disease-free plants. Bevo operates four facilities in the lower mainland of British Columbia and one facility in Edmonton, Alberta; the predominant operations site consists of 38 acres of indoor, climate-controlled greenhouse space, dedicated shipping and receiving bays, and newly renovated office areas.
Working at Bevo is to become a valued member of a team and organization that takes pride in the well-being of employees, generates input and feedback from all levels of staff, and continuously seeks to innovate, grow, and overcome new challenges. We need exceptional people working alongside us, providing energy and enthusiasm, as we continue to prosper together.
Job Duties:
The User Support Technician will be responsible for:
• Providing first-level support to ERP users experiencing issues with Microsoft Dynamics NAV.
• Troubleshooting and resolving ERP-related problems, escalating complex issues when necessary.
• Assisting in maintaining accurate production and inventory data within the ERP system.
• Collaborating with production and administrative teams to ensure smooth data flow and system usage.
• Documenting support issues, resolutions, and user training materials.
• Participating in ERP testing, updates, and configuration changes.
• Supporting data integrity initiatives and contributing to process improvements.
• Liaising with external ERP consultants or vendors as needed.
Terms of Employment:
Full-time, Permanent
Language of Work:
English
Wage:
$76,500 annually ($36.78 per hour, based on 40 hours per week)
Wage increases and performance bonuses may be provided based on company policy and employee performance.
Benefits Package:
• Paid vacation and sick days
• Extended health and dental coverage
• Retirement plan
Location of Work:
7170 Glover Rd, PO Box 73 Stn Milner, Langley, BC, Canada V2Y 0W9
Bevo Farms Ltd.
Business Address:
7170 Glover Rd, PO Box 73 Stn Milner, Langley, BC, Canada V2Y 0W9
Title of the Position:
User Support Technician (NOC 22221)
About Bevo Farms:
Bevo Farms Ltd is the largest supplier of propagated plants in North America, providing greenhouses, field farms, nurseries, and wholesalers across the continent with healthy, vigorous, pest-and-disease-free plants. Bevo operates four facilities in the lower mainland of British Columbia and one facility in Edmonton, Alberta; the predominant operations site consists of 38 acres of indoor, climate-controlled greenhouse space, dedicated shipping and receiving bays, and newly renovated office areas.
Working at Bevo is to become a valued member of a team and organization that takes pride in the well-being of employees, generates input and feedback from all levels of staff, and continuously seeks to innovate, grow, and overcome new challenges. We need exceptional people working alongside us, providing energy and enthusiasm, as we continue to prosper together.
Job Duties:
The User Support Technician will be responsible for:
• Providing first-level support to ERP users experiencing issues with Microsoft Dynamics NAV.
• Troubleshooting and resolving ERP-related problems, escalating complex issues when necessary.
• Assisting in maintaining accurate production and inventory data within the ERP system.
• Collaborating with production and administrative teams to ensure smooth data flow and system usage.
• Documenting support issues, resolutions, and user training materials.
• Participating in ERP testing, updates, and configuration changes.
• Supporting data integrity initiatives and contributing to process improvements.
• Liaising with external ERP consultants or vendors as needed.
Terms of Employment:
Full-time, Permanent
Language of Work:
English
Wage:
$76,500 annually ($36.78 per hour, based on 40 hours per week)
Wage increases and performance bonuses may be provided based on company policy and employee performance.
Benefits Package:
• Paid vacation and sick days
• Extended health and dental coverage
• Retirement plan
Location of Work:
7170 Glover Rd, PO Box 73 Stn Milner, Langley, BC, Canada V2Y 0W9
Job Requirements:
Skills Requirements:
• Education: Completion of a college diploma in computer science, information technology, or a related field.
• Work Experience: Minimum 1 year of work experience in user support, ERP systems support, or related IT roles.
• Technical Skills: Experience with Microsoft Dynamics NAV or similar ERP systems preferred. Strong troubleshooting and problem-solving abilities.
• Communication: Strong interpersonal and communication skills to work effectively with production, administration, and IT teams.
How to Apply: Please email us your resume and cover letter: [email protected]
If you believe this opportunity is the right fit, we want to hear from you! While we appreciate all interest in the position, only those selected for interviews will be contacted.
• Education: Completion of a college diploma in computer science, information technology, or a related field.
• Work Experience: Minimum 1 year of work experience in user support, ERP systems support, or related IT roles.
• Technical Skills: Experience with Microsoft Dynamics NAV or similar ERP systems preferred. Strong troubleshooting and problem-solving abilities.
• Communication: Strong interpersonal and communication skills to work effectively with production, administration, and IT teams.
How to Apply: Please email us your resume and cover letter: [email protected]
If you believe this opportunity is the right fit, we want to hear from you! While we appreciate all interest in the position, only those selected for interviews will be contacted.
Job Criteria:
Start Date: As soon as possible
Position Type: Full-Time Permanent
Experience: 1
Education: Other
Travel:
Vacation: 2 weeks / year
Company Profile:
Bevo Farms Ltd is the largest supplier of propagated plants in North America, providing greenhouses, field farms, nurseries, and wholesalers across the continent with healthy, vigorous, pest-and-disease-free plants. Bevo operates four facilities in the lower mainland of British Columbia and one facility in Edmonton, Alberta; the predominant operations site consists of 38 acres of indoor, climate-controlled greenhouse space, dedicated shipping and receiving bays, and newly renovated office areas.
Working at Bevo is to become a valued member of a team and organization that takes pride in the well-being of employees, generates input and feedback from all levels of staff, and continuously seeks to innovate, grow, and overcome new challenges. We need exceptional people working alongside us, providing energy and enthusiasm, as we continue to prosper together.
Contact Information:
| Contact Name: HR | Type: Employer |
| Company: Bevo Farms Ltd. |