User Support Technician Job Job

Location: St. Thomas, ON N5R 4P5

• Salary: $36.10 hourly / 32 hours per Week

• Terms of employment: Permanent employment, Full time

• Start date: As soon as possible

• Vacancies: 1 vacancy

• Employment Group: Indigenous people, Persons with disabilities, Newcomers to Canada, Older workers, Veterans, Visible minorities, Youth

Job Requirements:

Job Requirements:

Overview

Languages: English

Education: College/CEGEP

Experience: 1 to less than 7 months

Responsibilities Tasks

• Report on the performance of computer systems and networks

• Respond to users experiencing difficulties with computer

• Consult user guides, technical manuals and other documents to research and implement solutions

• Provide advice and training to users in response to identified difficulties

• Collect, organize and maintain a problems and solutions log for use by other technical support analysts

• Participate in the redesign of applications and other software

• Provide business systems, network and Internet support to users in response to identified difficulties

• Troubleshoot and resolve technical problems

Additional information

Work conditions and physical capabilities

• Work under pressure

• Tight deadlines

• Repetitive tasks

• Attention to detail

• Sitting

Personal suitability

• Accurate

• Client focus

• Initiative

• Judgement

• Organized

• Ability to multitask

• Time management

How to apply

By email: [email protected]