user support technician Job

1 vacancy

38.50 hourly / 30 to 40 hours per week

Languages
English

Education
Secondary (high) school graduation certificate

Experience
2 years to less than 3 years

Hybrid
Work must be completed both in person and remotely.

Work setting
Research and development institution

Responsibilities
Tasks

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group

Additional information
Security and safety
Basic security clearance

Work conditions and physical capabilities

Fast-paced environment
Attention to detail
Sitting

Personal suitability

Accurate
Client focus
Initiative
Organized
Team player

Who can apply for this job?

You can apply if you are:

a Canadian citizen
a permanent resident of Canada
a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
How to apply
By email: [email protected]

Business address:
150 Northdowne Road
Bowser, BC
V0R 1G0

What you must include in your application:

Answers to the following screening questions:
Do you have experience working in this field?

What might be required by the employer later in the hiring process:

Letter of recommendation