user support technician Job

Overview
Languages
English

Education
College/CEGEP
Experience
2 years to less than 3 years

Remote
Work must be done remotely. There’s no office space provided.

Work setting
Telecommunications industry
Responsibilities
Tasks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Additional information
Personal suitability
Client focus
Efficient interpersonal skills
Organized
Team player
Ability to multitask

How to apply

By email
cancommcontracting@gmail.com