Used Vehicle Purchasing Specialist - Princeton BMW Job

Holman Princeton BMW is seeking highly motived individual to join our Kelly Blue Book (KBB) Buy Center.

As a KBB Acquisition Specialist, you’ll be at the front line of our customer vehicle acquisition efforts, working closely with store leadership to engage guests who have requested appraisals through KBB or our dealership websites.

• Cultivate vehicle purchases directly from guests who’ve submitted online appraisals

• Manage inbound leads using the KBB Dashboard and DealerSocket CRM

• Quickly connect with prospects to schedule in-store reviews and establish purchase opportunities

• Partner with store managers to assess vehicle values, highlight key merchandise, and identify upside potential

• Maintain consistent follow-up using assigned cadence protocols, with the goal of securing two-way communication and a formal appraisal appointment

• Log all interactions, appointments, and decisions within DealerSocket

• Support each guest through the process with transparency and professionalism, while working to maximize acquisition opportunities

What We're Looking For:

• Experience in sales or customer service, especially in fast-paced, customer-facing roles

• Strong communication skills, both written and verbal

• Excellent time management and organizational habits

• Ability to build rapport and drive urgency in client engagement

• Comfort using CRM tools and following structured contact cadences

• Valid driver’s license and clean driving record

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