UI/UX Designer Job

About Us:
Better Direct LLC is a leading provider of technology solutions, helping organizations transform the way they manage and deliver services. We are implementing a cutting-edge Customer Relationship Management (CRM) system with integrated AI features to enhance efficiency, user experience, and customer engagement.

Position Overview:
We are seeking a UI/UX Designer with at least two years of experience to join our team in Tempe, AZ. This individual will play a key role in designing intuitive, user-centered interfaces and experiences for our new CRM system. The designer will work closely with our Software Development team and AI Engineers to create seamless integrations of AI-driven features within the CRM platform.

Required Information:

· Provide us with your link to previous work (Portfolio Website, Designs, Prototypes or Wireframes)

Key Responsibilities:

· Partner with developers, AI engineers, and business stakeholders to design user-friendly CRM workflows and AI-powered tools.

· Conduct user research, gather requirements, and translate insights into wireframes, mockups, and prototypes.

· Design and refine end-to-end user experiences with a strong focus on usability, accessibility, and efficiency.

· Build and maintain design systems, style guides, and ensure visual consistency across the product.

· Conduct usability testing, analyze feedback, and iterate designs for improvement.

· Support integration of AI features, ensuring they provide clear, valuable, and intuitive interactions.

· Stay up to date with design trends, emerging technologies, and best practices in UI/UX and AI-driven interfaces.

Qualifications:

· Bachelor’s degree in Design, HCI, Computer Science, or related field (or equivalent experience).

· 2+ years of professional UI/UX design experience.

· Proficiency with modern design/prototyping tools (Figma, Sketch, Adobe XD, InVision).

· Strong ability to create wireframes, prototypes, and polished UI designs.

· Working knowledge of HTML, CSS, and JavaScript (able to support or write light frontend code when needed).

· Solid understanding of design principles, user research, usability testing, and responsive design.

· Experience collaborating with developers and technical teams in agile environments.

· Familiarity with CRM platforms and/or AI-driven applications is a plus.

· Excellent communication, collaboration, and problem-solving skills.

· Detail-oriented with the ability to balance creativity and practical implementation.

Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Casual Dress, Day Care Services

We are committed to our shared success as we innovate and integrate new AI solutions to solve those tasks best done by machines and leave the most important tasks for people to execute.