Transportation Technician 3 Job

Job Title: Transportation Technician 3
Location: Chattanooga, TN 37416 (Onsite)
Pay Rate: $17.93/hour on W2 (No Benefits)
Job Overview
We are seeking a Transportation Technician 3 to support Traffic Management Center (TMC) operations in Chattanooga, TN. This is an advanced-level position responsible for monitoring traffic conditions, managing roadway incidents, operating traffic management systems, and coordinating with emergency response agencies. The ideal candidate will be detail-oriented, possess excellent communication skills, and be able to work independently with minimal supervision.

Key Responsibilities
•Operate computer-based Traffic Management Systems (TMS) to monitor and manage traffic flow and roadway incidents.
•Monitor highways using surveillance cameras, traffic detection systems, and related equipment.
•Ensure all traffic management devices and computer systems are functioning properly.
•Maintain a strong working knowledge of traffic equipment, software applications, and operating procedures.
•Utilize traffic management tools to improve roadway safety, reduce congestion, and enhance travel times.
•Verify the accuracy of Dynamic Message Signs (DMS) and 511 traveler information updates.
•Monitor and maintain awareness of all active 511 messages.
•Enter and maintain accurate incident information using traffic management software.
•Develop familiarity with regional roadways and the location/function of all traffic devices.
•Communicate updates and operational memos to team members.
•Detect, dispatch, monitor, and document roadway incidents using Standard Operating Guidelines (SOG).
•Coordinate with Highway Patrol, Service Patrols, local law enforcement, fire/rescue departments, neighboring Traffic Management Centers, and DOT regions during incidents.
•Dispatch Service Patrol units and assist with administrative support, including phone communications.
•Perform additional duties as assigned.

Required Qualifications
•Minimum 2 years of experience as a Traffic Management Center (TMC) Technician or in a directly comparable role.
•Strong verbal and written communication skills, including clear radio communication.
•Experience operating traffic management systems and related equipment.
•Ability to accurately monitor, document, and enter incident data.
•Must be local to Chattanooga, TN.
Preferred Qualifications
• Experience with Microsoft Access, Excel, and Word.
• Customer service experience.
• Data entry experience.
• Experience using multi-line phone systems.
• Typing proficiency.
• Printing and copying experience.
• Previous dispatch or call center experience.
Required Skills
•Traffic Management Center (TMC) Operations
•Incident Monitoring & Documentation
•Traffic Management Systems
•Radio Communication
•Data Entry
•Customer Service
•Dispatch Operations
•Microsoft Office (Access, Excel, Word)
•Multi-line Phone Systems
•Typing & Administrative Support
Location Requirement: Candidates must currently reside in or be able to commute daily to Chattanooga, TN.