Training & Content Specialist - BDC Job

Holman is looking for a Training & Content Specialist – BDC to join their team! This is a hybrid position based in New Jersey.

Key Responsibilities:

• Support all training activities, including coordination and communication for Sales & Service Advisor onboarding and Core Sales & Service training programs.

• Schedule training sessions and ensure all participants, facilitators, and resources are prepared.

• Provide graphic design support to assist Instructional Design team with development of engaging and effective learning experiences

• Assist with meeting and event planning, including logistics, communications, and materials preparation.

• Maintain and update the Pulse Retail Hub with current training materials and organizational resources.

• Provide technical support and troubleshooting for BDC Sales & Service teams to ensure smooth use of training tools and platforms.

• Reviewing and improving communication processes, methods, and tools to increase efficiency, knowledge and collaboration within the department and with our internal stakeholders

• Perform all other duties and special projects as assigned

Qualifications:

• Bachelor’s degree in a related field or equivalent work experience

• Education or professional experience in Communications and/or Instructional Design

  • Additional education, certifications, or other distinctions are a plus

• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

• Strong attention to detail

• Ability to multitask and manage multiple projects at one time

• Strong verbal and written communication skills

• Strong research and presentation skills

• Comfort working independently with minimal supervision

• Experience creating polished, visually appealing deliverables

• A self-motivated innovator with a deep understanding of Holman preferred

• Ability to work with department leadership and leverage our data to help improve department performance

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