Tow Truck Driver Job

Job Description:
Preferred Roadside Towing Ltd. is seeking a reliable and customer-focused Tow Truck Driver to join our team. The successful candidate will provide prompt roadside assistance, ensure vehicle safety checks, and deliver high-quality service to our customers while maintaining professionalism in all situations.

Overview
Languages
English

Experience
1 to less than 7 months

Education
Secondary (high) school graduation certificate

On the road
Work locations may vary. Frequent or constant travel is required from the employee

Key Responsibilities:
- Operate light-duty and heavy-duty tow trucks to transport vehicles
- Respond to roadside assistance calls, accidents, and vehicle breakdowns
- Secure vehicles using chains, winches, hooks, or flatbeds
- Provide emergency roadside services such as jump-starts, tire changes, lockouts, and fuel delivery
- Follow traffic laws, safety standards, and transportation regulations
- Set up safety equipment such as cones, flares, and warning lights at accident or breakdown scenes
- Communicate with customers in a professional and supportive manner
- Explain towing procedures, service charges, and timelines to clients
- Perform daily inspections and routine maintenance of tow trucks and equipment
- Report mechanical problems and arrange for necessary repairs
- Complete service reports, tow slips, and invoices accurately
- Maintain records of mileage, fuel usage, and services performed
- Coordinate with dispatchers to receive assignments and provide status updates
- Work with police, insurance companies, and auto repair shops as needed
- Recover vehicles from collision scenes or impound illegally parked vehicles
- Use specialized equipment such as dollies, wheel lifts, or flatbeds for towing
- Assist in clearing roadways after accidents to restore safe traffic flow

Certificates, licenses, memberships, and courses
Air Brake (Z) Endorsement
Air Brakes Endorsement

Work Conditions and Physical Capabilities:
-Physically demanding tasks
-Attention to detail and repetitive tasks
-Sitting for extended periods due to travel

Personal Suitability:
-Excellent oral and written communication skills
-Strong interpersonal and customer service abilities
-Flexible, organized, and reliable
-Team player with patience and sound judgment
-Hardworking and able to adapt to changing tasks or locations

Preferred Roadside Towing Ltd. is committed to providing a workplace that is inclusive, diverse, and accessible. We encourage applications from all qualified candidates, including women, Indigenous peoples, members of racialized communities, persons with disabilities, and persons of any gender identity or sexual orientation. In compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available throughout the recruitment process upon request.