Tour Guide Job

Tour guide
Banff Guide Service

Location: Banff, AB
Salary: $20.50 hourly for 30 hours per week
Vacancies: 2 Vacancies
Employment groups: Youth, Persons with disabilities, Indigenous people, Newcomers to Canada
Terms of Employment: Seasonal (7-month contract), Full time
Expected Start Date: April 1, 2026
Benefits: Medical benefits, Commission, Gratuities
Employment conditions: Day, Evening, Overtime, Weekend

Qualifications:
- Ability to communicate in English and in Japanese orally and in writing is required;
- No degree, certificate or diploma is required;
- No specific credentials are required;
- No previous experience as a tour guide is required.(Training will be provided.)

Job Duties:
- Confirm transportation and accommodation reservations;
- Explain the policy and regulation of Banff National Park to Japanese tourists;
- Provide information about the history, geological features, ecology, glacier, and diversity of Banff National Park;
- Utilize microphones or other communication devices;
- Resolve itinerary and other problems by communicating with Japanese tourists in Japanese;
- Attend to hotel, train and other check-in and check-out procedures;
- Provide information on tipping customs, currency exchange rates, metric conversion and other details for Japanese tourists who are unfamiliar with these customs;
- Provide information about gift shops, restaurants, horse riding tours, and float trips and make reservations for Japanese tourists if requested;
- Co-ordinate recreation activities;
- Co-ordinate activities with local tour guides;
- Assist clients with special needs.

Other Information:
- Work Site Environment: Outdoors;
- Work setting: Various locations;
- Work Conditions and Physical Capabilities: You are expected to effectively deal with tight deadlines and repetitive tasks with attention to detail; Tour guide is physically demanding, e.g. standing for extended periods, walking, bending, crouching, and kneeling;
- Type of Guide: Step-on local guide;
- Tours Focus: Sightseeing, Walking tours, Bus tours;
- Geographical Areas of Specialization: Canada;
- Number of Tours Guided: 10 tours and +;
- Transportation/ Travel Information: Travel expenses will be paid by employer;
- Work Location Information: Lake Louise, Moraine Lake, Calgary Airport as well as various locations in the province of Alberta including rural area and remote locations depending on tours provided;
- Job location: 201 Lynx Street, Banff, AB T1L 1K5.

How to apply:
By email: [email protected]