Technical support agent Job
Employer:
SpiderID: 13824037
Location: North York, Ontario
Posted: 8/27/2024
Wage:
Priority Review Date: 11/25/2024
Job Code / NOC / SOC:
Category: Telecommunications
Job Description:
Technical support agent
Global Wireless Solutions Inc.
Job details
• Location: Various locations - 1020 Wilson Avenue North York, ON, M3K 1G6 and 4520 Ebenezer Road, Unit 6, Brampton, ON, L6P2R2
• Workplace information: On site
• Salary: 29.00 hourly / 40 hours per Week
• Terms of employment: Permanent employment, Full time
• Employment conditions: Day, Early Morning, Evening, Flexible Hours, Morning, Night, On Call, Overtime, Shift, Weekend
• Start date: Starts as soon as possible
• Vacancies: 1 vacancy
Overview
Languages
English
Education
• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
• Telecommunications industry
Responsibilities
Tasks
• Report on the performance of computer systems and networks
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties
• Perform Web-server backup and recovery operations
• Provide customer service
Additional information
Work conditions and physical capabilities
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking
Personal suitability
• Accurate
• Client focus
• Efficient interpersonal skills
• Judgement
• Organized
• Team player
• Ability to multitask
• Time management
• Honesty
Who can apply to this job?
Only apply to this job if:
• You are a Canadian citizen, a permanent or a temporary resident of Canada.
• You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
[email protected]
Global Wireless Solutions Inc.
Job details
• Location: Various locations - 1020 Wilson Avenue North York, ON, M3K 1G6 and 4520 Ebenezer Road, Unit 6, Brampton, ON, L6P2R2
• Workplace information: On site
• Salary: 29.00 hourly / 40 hours per Week
• Terms of employment: Permanent employment, Full time
• Employment conditions: Day, Early Morning, Evening, Flexible Hours, Morning, Night, On Call, Overtime, Shift, Weekend
• Start date: Starts as soon as possible
• Vacancies: 1 vacancy
Overview
Languages
English
Education
• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
• Telecommunications industry
Responsibilities
Tasks
• Report on the performance of computer systems and networks
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties
• Perform Web-server backup and recovery operations
• Provide customer service
Additional information
Work conditions and physical capabilities
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking
Personal suitability
• Accurate
• Client focus
• Efficient interpersonal skills
• Judgement
• Organized
• Team player
• Ability to multitask
• Time management
• Honesty
Who can apply to this job?
Only apply to this job if:
• You are a Canadian citizen, a permanent or a temporary resident of Canada.
• You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
[email protected]
Contact Information:
| Contact Name: DEREK SEELOCHAN | Type: |
| Company: |