Technical Sales Engineer Job

• Technical Sales Support:
- Engaging with potential and existing customers to understand their technical requirements for automotive parts;
- Explaining technical aspects of the company’s products, such as materials, design specifications, and manufacturing capabilities;
- Working with engineers to propose customized solutions based on customer needs, using knowledge of the product’s design and manufacturing process;
• Sales Process Management:
- Creating and presenting accurate price quotes based on customer specifications and the company's production capabilities using the Enterprise Resouce Planning (“ERP”) system and Manufacturing Execution System (“MES”) data to assess manufacturing costs and timelines;
- Managing the orders from initial receipt through to delivery, including coordinating with internal teams for production scheduling, inventory management, and shipping, monitoring order progress, addressing any customer concerns, and ensuring customer satisfaction throughout the process;
• Use of ERP:
- Inputting and updating customer data, sales orders, and inventory information into the ERP system, ensuring all information is accurate and up-to-date;
- Tracking product availability and delivery schedules, leveraging ERP data to ensure on-time delivery and manage lead times;
- Utilizing the ERP system to calculate the cost of manufacturing based on material usage, labor, and other factors, ensuring that sales quotes are competitive and profitable;
• Collaboration with Production using MES:
- Using MES to track the manufacturing process of parts and ensuring alignment with customer timelines;
- Monitoring the quality control data from MES systems to ensure the final products meet the customer’s specifications and quality standards;
- Managing and communicating realistic lead times to customers based on MES data and production capabilities;
• Customer Relationship Management:
- Providing technical assistance to customers during the sales process and after purchase, helping them troubleshoot any issues with products;
- Gathering feedback from customers on product performance, which can be used to improve designs and manufacturing processes;
• Market and Product Research:
- Using ERP and MES data, as well as market research, to assess competitor products, pricing strategies, and market trends;
- Working with the R&D and engineering staff to provide customer feedback that may influence the design or development of new parts or modifications to existing parts;
• Reporting and Analytics:
- Generating and analyzing sales reports from the ERP system, tracking performance against targets, and providing forecasts for future sales opportunities;
- Using MES data to evaluate production efficiency, identifying bottlenecks, and suggesting process improvements to both sales and production teams; and
• Technical Documentation:
- Creating and maintaining detailed product specification sheets that include technical details such as dimensions, materials, tolerances, and performance standards.

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Automotive Engineering or related field of study;
• At least two (2) years of related experience in the automotive parts industry;
• Technical skills in product design, material selection, and structural integrity for automotive components, and manufacturing process knowledge;
• ERP system and MES proficiency; and
• Skills in sales and customer communication.

Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance