Technical Program Manager Job

Collaborate closely with top electronics brands to deliver iconic products. Act as an expert in customer build schedules and business priorities, serving as a liaison with Contract Manufacturers to ensure smooth implementation and efficient data extraction from the factory to the Instrumental platform. Act as the primary point of contact for customer operations teams and manufacturing partners, addressing questions and resolving issues with professionalism and urgency. Travel within North America (and occasionally APAC) to support deployments and ensure product performance. Collaborate with both internal and customer operations teams to meet logistics requirements, including export compliance, for the seamless delivery of manufacturing and technical equipment worldwide. Become an expert in Instrumental’s platform to boost customer engagement and provide frontline troubleshooting support. Lead platform training sessions to support both new implementations and ongoing customer success. Follow established operational procedures while continuously identifying and advocating for process improvements to enhance efficiency and quality across deployments.

*May telecommute from any location in the U.S.

Minimum Requirements:

Education: Master’s degree in Mechanical Engineering, Electrical Engineering or a related field.

Experience: One (1) year of experience in the job offered, as a Manufacturing Engineer, or in a related occupation.

Special Skills: Experience with CAD; MES System; Design for Manufacturing; Root Cause Analysis; JIRA; NPI Execution; PCBA Inspection; Design Management; and, Process Validation.

APPLY TO: Email resume to [email protected]
Reference Job #010