Support Technician 1 Job
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Employer: vTech Solution Inc
SpiderID: 14248163
Location: Austin, Texas
Posted: 10/1/2026
Wage:
Priority Review Date: 10/31/2026
Job Code / NOC / SOC:
Category: Information Technology
Job Description:
Job Summary
The Support Technician 1 provides hands-on technical support for computer setup, replacement, imaging, and data migration while assisting users with hardware and software issues.
Key Responsibilities
• Image, install, and replace computers and docking stations
• Migrate data and support device refresh activities
• Troubleshoot hardware, software, and peripheral issues
• Assist with upgrades, testing, and system support
• Document service work and provide strong customer support
Required Skills and Certification
• Experience with computer hardware, software, and troubleshooting
• Knowledge of Windows operating systems, MS Office Suite, and peripherals
• Ability to manage multiple tasks and communicate effectively
• Strong customer service skills and ability to lift 30 lbs
• High school diploma or equivalent
Preferred Skills and Certification
• Windows 11 technical support experience
Scheduling
• Work Type: On-site
• Work Hours: Monday to Friday, 8:00 AM to 5:00 PM
• Duration: 8 Months
The Support Technician 1 provides hands-on technical support for computer setup, replacement, imaging, and data migration while assisting users with hardware and software issues.
Key Responsibilities
• Image, install, and replace computers and docking stations
• Migrate data and support device refresh activities
• Troubleshoot hardware, software, and peripheral issues
• Assist with upgrades, testing, and system support
• Document service work and provide strong customer support
Required Skills and Certification
• Experience with computer hardware, software, and troubleshooting
• Knowledge of Windows operating systems, MS Office Suite, and peripherals
• Ability to manage multiple tasks and communicate effectively
• Strong customer service skills and ability to lift 30 lbs
• High school diploma or equivalent
Preferred Skills and Certification
• Windows 11 technical support experience
Scheduling
• Work Type: On-site
• Work Hours: Monday to Friday, 8:00 AM to 5:00 PM
• Duration: 8 Months
Contact Information:
| Contact Name: vTech Solution Inc | Type: |
| Company: vTech Solution Inc | |
| Web Site: https://www.vtechsolution.com/ | |