Support Service Assistant Job

Dr. Calvin Chan Medicine Professional Corporation
Location: Kitchener, Ontario
Job Type: Full-time, Permanent
Hours: 30 hours per week
Wage: $36.50 per hour

Key Responsibilities
• Prepare and maintain examination rooms and clinical areas to ensure a clean, organized, and safe environment for patients and staff
• Assist medical staff with routine patient care activities such as taking vital signs (temperature, pulse, and blood pressure) and recording basic information as directed
• Restock medical supplies and ensure instruments and equipment are cleaned and sterilized following clinic protocols
• Support with patient flow by greeting, guiding, and assisting patients during visits to ensure comfort and efficiency
• Manage light clerical tasks such as filing, photocopying, maintaining records, and organizing patient charts
• Handle clinic laundry, waste disposal, and infection control tasks according to safety procedures
• Deliver specimens, forms, or supplies within the clinic as needed
• Set up, check, and maintain clinic equipment to ensure readiness for daily appointments
• Assist with ordering and tracking medical and office inventory
• Provide general support to physicians and staff to ensure high-quality patient service

Qualifications
• Completion of College, CEGEP from a program of 1 year to 2 years is required
• Previous experience in a medical or healthcare support role is an asset
• Knowledge of infection control and workplace safety procedures preferred
• Strong organizational and communication skills
• Ability to work independently and as part of a team
• Compassionate and professional attitude toward patients and colleagues
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Health/Dental Benefits