ServiceNow platform engineering with ITSM Modules including Service Request, Incident, Problem, Change, Rot and Configuration Management and security / regulatory disciplines.
Industry and project experience of 8+ years with ServiceNow Experience of significant ServiceNow implementations which span ITSM and security / regulatory disciplines.
Good understanding of ServiceNow capabilities.
Strong experience working with ServiceNow platform essential modules (e.g., ITSM, ITOM, CMDB, ITAM, GRC, SecOps, HR, IM, Service Requests Management with SLAs, Knowledge Management, Discovery).
Experience in S2P & MDM setup in EC Pro, Service Catalogs, Integrations.
Designing, engineering and configuring ServiceNow to automate internal Information Technology Infrastructure Library (ITIL) processes.
Thorough knowledge on workflows, tables, script, flow designer and integration hub.
Excellent knowledge on Enterprise Security and Architecture, middleware and discovery technologies, database design schemas and data modelling.
Strong analytical skills, communication, and presentation skills.
Ability to manage development teams, customers and stakeholder expectations.
Knowledge and experience of Infrastructure Operations, migration as well as ServiceNow Integration with Third party system.
Job Requirements:
ey Skills & Experience:
✔️ Strong hands-on experience with ServiceNow ITSM (Incident, Problem, Change, CMDB) ✔️ Expertise in ITOM, ITAM, GRC, SecOps, HR, IM ✔️ Experience with Service Catalogs, Integrations, S2P & MDM (EC Pro) ✔️ Solid knowledge of Workflows, Flow Designer, Scripts & Integration Hub ✔️ Understanding of ITIL processes, Security & Enterprise Architecture ✔️ Ability to lead teams and manage stakeholders
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Experience: 8
Education:
Travel:
Vacation:
Company Profile:
we are dedicated to transforming the way businesses operate in the digital landscape. As a leading software consulting and staffing firm, we have made it our mission to bridge the gap between innovative technology and practical business solutions. Since our inception, we have been committed to empowering organizations to thrive in an ever-evolving technological world.