Service Greeter - AutoPark Honda Job

AutoPark Honda has an outstanding opportunity for a Service Greeter to join the Holman family. Our Greeter is responsible for meeting and greeting customers as they enter the service department of the dealership. By presenting a professional appearance and a cordial, businesslike presence, this person becomes the strong, positive, “first impression” of the dealership, to the customer.

The greeter is also responsible for having the:

- Ability to meet and greet customers with courtesy and efficiency.

- Ability to make a friendly and appropriate appearance, as the initial contact with the dealership.

- Ability to engage customers to find out their needs and to appropriately route them within the dealership.

- Ability to receive customer’s into the service department for their scheduled service appointments.

- Knowledge of dealership organization in order to appropriately route customers.

- Assist the Service Advisors with some administrative duties.

Qualifications:

- High School Diploma or equivalent combination of education and customer service experience.

- Pleasant and engaging – must be able to project a ‘smile’ while speaking both in person and over the phone.

- Proven outstanding customer service, preferably with a premium brand. - Listen and retain information accurately.

- Excellent interpersonal skills, both in person and over phone.

- Team-oriented and flexible/multi-tasking.

Compensation: $15/hr

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