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Service Desk Analyst Job

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Employer:
SpiderID: 14123412
Location: Oshawa, Ontario
Posted: 1/5/2026
Wage:
Priority Review Date: 4/5/2026
Job Code / NOC / SOC:
Category: Information Technology
Job Description:
Responsibilities
Tasks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Manage incidents
Additional information
Security and safety
Bondable
Personal suitability
Efficient interpersonal skills
Excellent oral communication
Organized
Team player
Ability to multitask
Job Requirements:
Location - Oshawa, ON
Salary
52.20 hourly / 35 hours per week

Terms of employment
Permanent employment
Full time

Starts as soon as possible
vacancies-1 vacancy

Languages
English

Education
College/CEGEP
Experience
1 year to less than 2 years

On site
Work must be completed at the physical location. There is no option to work remotely.

Direct Apply
[email protected]
Job Criteria:
Start Date: as soon as possible
Position Type: Full-Time Permanent
Experience: 1
Education: Bachelors
Travel:
Vacation:
Contact Information:
Contact Name: GTA FIELD TECHS INC Type: Employer
Company: