Service Advisor - AutoPark Honda Job

AutoPark Honda has an outstanding opportunity for a Service Advisor  to join their team!

What will you do?

Our Service Advisor is responsible for serving as a liaison between the Service Department technicians and the parts department by maintaining customer satisfaction as well as performing the following duties:

• Ability to meet & greet customers with courtesy and efficiency

• Responsible for proving an outstanding guest experience!

• Determine the course of action to take and obtain customer authorization.

• Write up service needs and give customer accurate estimate for dollar amount and completion time of work.

• Ability to communicate effectively with customer, to achieve satisfactory repairs, sale of necessary repair or maintenance to vehicles.

• Knowledge of warranty and service/insurance policies.

• Keeping customer informed and advise customer of the prognosis of their vehicle.

• Calling customers to set appointments and answer telephones at a timely manner.

• Attends/completes required training and department meetings.

What are we looking for?

• High School Diploma and one year of related sales experience and/or training; or equivalent combination of education and experience.

• Current valid driver’s license

• Must have good reading, writing and math skills.

• Have excellent interpersonal skills and provide outstanding customer service.

• Ability to work retail hours

• Computer proficient