Senior ITSM ServiceNow Developer Job
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Employer: Sandeep Kanchi
SpiderID: 14209892
Location: Washington, District of Columbia
Posted: 7/17/2026
Wage: $70-$75/hr
Priority Review Date: 10/15/2026
Job Code / NOC / SOC:
Category: General
Job Description:
Senior ITSM ServiceNow Developer
Location: Washington, DC
Duration: Long-Term Contract
Apply here - https://bit.ly/44z5kRO
Required Skills:
Strong experience in ServiceNow ITSM development and administration.
Hands-on expertise with ITSM Pro, Now Assist (AI), Enterprise Service Management (ESM), and workflow automation.
Experience in business analysis, requirements gathering, process mapping, and solution design.
Strong knowledge of ServiceNow configuration, customization, scripting, workflows, Flow Designer, IntegrationHub, and Service Catalog.
Experience implementing ITIL-based service management processes.
Ability to analyze and optimize business processes through automation.
Strong stakeholder management, documentation, and communication skills.
Experience integrating ServiceNow with enterprise applications and third-party systems.
Preferred Skills:
ServiceNow certifications (CSA, CAD, CIS-ITSM).
Experience with AI-enabled ServiceNow capabilities, including Now Assist.
Experience with enterprise digital transformation initiatives.
Key Responsibilities:
Gather and document business and technical requirements.
Design, develop, configure, and enhance ServiceNow ITSM solutions.
Implement ITSM Pro, Now Assist, automation workflows, and Enterprise Service Management capabilities.
Analyze and improve business processes to enhance operational efficiency.
Develop integrations, workflows, forms, catalogs, and custom applications within ServiceNow.
Collaborate with business stakeholders and technical teams to deliver scalable solutions.
Drive AI adoption and automation to improve employee experience and service delivery.
Provide technical documentation, support, and continuous platform improvements.
Location: Washington, DC
Duration: Long-Term Contract
Apply here - https://bit.ly/44z5kRO
Required Skills:
Strong experience in ServiceNow ITSM development and administration.
Hands-on expertise with ITSM Pro, Now Assist (AI), Enterprise Service Management (ESM), and workflow automation.
Experience in business analysis, requirements gathering, process mapping, and solution design.
Strong knowledge of ServiceNow configuration, customization, scripting, workflows, Flow Designer, IntegrationHub, and Service Catalog.
Experience implementing ITIL-based service management processes.
Ability to analyze and optimize business processes through automation.
Strong stakeholder management, documentation, and communication skills.
Experience integrating ServiceNow with enterprise applications and third-party systems.
Preferred Skills:
ServiceNow certifications (CSA, CAD, CIS-ITSM).
Experience with AI-enabled ServiceNow capabilities, including Now Assist.
Experience with enterprise digital transformation initiatives.
Key Responsibilities:
Gather and document business and technical requirements.
Design, develop, configure, and enhance ServiceNow ITSM solutions.
Implement ITSM Pro, Now Assist, automation workflows, and Enterprise Service Management capabilities.
Analyze and improve business processes to enhance operational efficiency.
Develop integrations, workflows, forms, catalogs, and custom applications within ServiceNow.
Collaborate with business stakeholders and technical teams to deliver scalable solutions.
Drive AI adoption and automation to improve employee experience and service delivery.
Provide technical documentation, support, and continuous platform improvements.
Contact Information:
| Contact Name: Sandeep Kanchi | Type: Recruiter |
| Company: | |
| Web Site: https://bit.ly/44z5kRO | |